YO! Bristol Cribbs Causeway Reviews Summary

Value

Pros:

• "It's really good value as it only costs £50 for two people."
• "Look out for the special days to get extra value."
• "Food off the belt was 25% off because there is happy half hour from 3-3:30pm."
• "We are lucky to be there in Jan and the store is offering 30% off on all coloured plates."
• "Blue Mondays are a good deal."

Cons:

• "Very overpriced for average food."
• "Food was very nice, but portions small and pretty expensive."
• "Just a little difficult justifying the cost of such small dishes. Family of four £70?"
• "Hugely overpriced for what used to be quick and reliable food."
• "It's a little on the pricy side with a booking being required for attendance."
• "However it can be quite expensive by the end of it so make sure you bring your biggest wallet."
• "It will be unlikely we will ever return, the service wasn't great, the food was average, it was very very overpriced."

Food Quality

Pros:

• "The food was delicious however the service was extremely poor!"
• "Love love love sushi, food great, staff polite and courteous BUT!!!"
• "Lovely food though."
• "Excellent food, excellent service."
• "Delicious sushi and other Japanese dishes."
• "The food was lovely."
• "Tasty food and speedy service."

Cons:

• "The food didnt seem that well cooked and the curry was mainly a big bowl of rice."
• "Yo Shushi's dishes were not authentic at all."
• "They served me raw chicken the other week."
• "The squid was over cooked and burned."
• "Edamame beans were completely undercooked and the sushi was mediocre."
• "Bland food all tasted the same Japanese chicken was chicken bites out of Tesco."
• "The cooked food was very disappointing."

Service

Pros:

• "However the staff and service were so, so helpful despite having to put up with us while they were busy."
• "So friendly and such genuinely nice people would highly recommend for both sushi and lessons."
• "The staff are great and attentive, just working hard!"
• "We were served most of the time by a really nice tall guy who was polite and courteous."
• "Friendly staff with quick service, the food is always fresh and can watch it being prepared."
• "First time at YO! A pleasant experience, enjoyable food and great service from the chef."
• "Great service from Harry and the team even after last orders were called."

Cons:

• "The service was particularly poor - we felt that we were an inconvenience to one member of staff and were treated quite rudely."
• "It was really difficult to get the servers attention and when we did manage to, we never got our bottomless tea or napkins."
• "Whilst eating our food we had to listen to two of the chefs swearing at each other which was unpleasant."
• "The new system is not very good because if you've paid for food on the app and they give it to you on a coloured plate you will be double charged."
• "Second time I have been turned away. 45 minutes before closing and I was told I couldn't take a seat."
• "Dishes missing, service non existent and when I complained the manager hide in the back which is appalling."
• "Understaffed. Waited too long to be seated without acknowledgment or apology."

Cleanliness

Pros:

• "Safety measures are good, clever use of the conveyor belt."
• "Surprisingly popular with the kids."
• "Felt clean enough, but a bit grubby by the belt, sensor and light."

Cons:

• "Love love love sushi, food great, staff polite and courteous BUT!!! the grime and dirt that was around the belt and marble slabs where you sat was not acceptable."
• "Lots of piles of uncollected used plates, the surfaces and soy bottles were really sticky."

Ordering System

Pros:

• "The novelty of your food and drink coming on a conveyor belt is great."
• "My kids loved the tech behind the dishes being delivered to our table though which is actually really good."
• "Great to be back picking from the belt and app."
• "Amazing no contact ordering and you still get the fun of your food arriving on a conveyor belt."