Cottons Shoreditch Reviews Summary

Food Quality

Pros:

• "The food was really good, wasn’t completely authentic but rather a lovely interpretation of traditional flavours and dishes."
• "The food just hits the spot and the prices are so respectable."
• "The food was Amazing & filled me up, without feeling stuffed."
• "The food was absolutely delicious and came really fast."
• "The food (I had pork) gave me diarrhoea."
• "Food was good, drinks were flowing, atmosphere fantastic."
• "The food was flavorful and very well seasoned."
• "Food is extremely good, however the nice and peas were more like a coconut nice."

Cons:

• "Food..I have had better, menu needs to be written up more clearly for ppl with allergies."
• "The food looks much nicer than it tastes. Nothing tastes fresh or tender."
• "The curried mutton was very unappealing to look at initially."
• "Food was lacklustre, tasteless and stodgy and the cake was stale."
• "The salt fish fritters were mediocre."
• "The jerk sauce literally tasted shop bought, it’s like they just poured it out of a bottle."
• "The rice and peas were very dry and cold."
• "The only time I saw the manager was when the bill arrived."

Service Quality

Pros:

• "The staff and management were very accommodating, friendly, helpful and went out of their way for us."
• "Thanks to vibes groovers for the live music which put the cherry on top for me!"
• "From booking to arrival to leaving the staff were amazing! They were so kind, welcoming and accommodating."
• "Service was excellent - despite it being really busy. You won't find a better selection of rum in London!"
• "Lorenzo and ezisa the waiters were very attentive made sure our glasses were never empty."
• "Thank you Fred and the team! We are regulars as we love coming to this branch specifically :)"
• "Great service (shout out to my waitresses Aisha and Yasmin - pleasant, courteous, always smiling and attentive!)"
• "The staff is really nice and the vibe of the place is just great."

Cons:

• "The waitresses there are inattentive and lack social skills."
• "When we asked for an extra cocktail we waited longer than usual."
• "I don't usually like to leave negative feedback but when things go wrong I have to speak up."
• "The service was really bad when we went to Cotton's last week."
• "The staff were quick to take orders for drinks and these arrived promptly."
• "The staff are lovely and attentive, especially Fred as he really makes sure that you are happy with your meal."
• "The staff are really nice and the vibe of the place is just great."
• "The staff are racist, as a group of all shades of brown we were mistreated."

Ambience and Atmosphere

Pros:

• "They had a live DJ in and the music was good, everyone was dancing and had a really good time."
• "Great vibe and ambience. The decor is unique, colourful and beautiful."
• "The atmosphere of this restaurant was amazing and the music was as well."
• "Literally the heart beat of Shoreditch. It was loud - if you don't like loud music don't go there."
• "Fantastic! Went for the bottomless brunch - the food was lovely, very tasty - the best chicken and waffles I've ever tasted."
• "We had a great time at cottons last night celebrating my friends birthday. The staff were fantastic and patient with us as a large crowd."
• "The place is so vibrant and stunning. The interior inside is so beautiful and cheerful."
• "Delicious food! 😋 Vibrant atmosphere. 🎶 Attentive & friendly staff.💕"

Cons:

• "After all I’ve heard about Cottons, I’m highly disappointed with the experience we had. It was EXTREMELY loud, we couldn’t even hear each other."
• "It was appreciated that the staff had the courtesy to contact us in good time to advise us they were running 15 minutes late."
• "My wife and me were instantly found a table and given a very warm welcome, despite no pre-booking."
• "Cottons is an excellent place for lunch. The menu is pretty good, portion size great and the price is excellent."
• "The music was far too loud, making it hard to talk to my friend."
• "The manager didn't appear to care whether we remained in the empty restaurant or left."
• "I knew something was wrong when I noticed all the brunch people were sent to the basement of the restaurant."
• "The service here was great, if you dive during happy hour the drinks are very reasonably priced with good tasting cocktails."