Rail House Victoria Reviews Summary

Food Quality and Taste

Pros:

• "The breakfast here surpassed my expectations with its delicious offerings and impeccable service."
• "Delicious food at a reasonable price with outstanding service from Victor."
• "All in all, this was a lovely meal. The ambience was relaxed, airy, a chilled vibe."
• "Absolutely loved the burgernict! Perfect mix of brunch eggs benedict with hollandaise and a burger with burger sauce and an egg!"

Cons:

• "Expensive, staff indifferent, and my food was awful. Burger patty was dry but somehow also completely raw in the middle."
• "Food wise, I ordered the full veggie breakfast the food portion is small and on the pricier side. The food was average, cold."
• "The portions were rather small for the price you were paying. 4 sweet potato nuggets, 2 small fried eggs and some sauce for £12.80."
• "Really nice setting and it’s big, so it’s easy to make a booking with friends on a weekend. The food tasted ok but it didn’t stand out."

Service

Pros:

• "The service was top-notch, with a friendly and attentive staff who made me feel welcome from the moment I stepped in."
• "Our waitress was great and gave us bags to take food away to prevent food waste."
• "We were served by a young man called Jeet, his customer service and attention to detail was outstanding."
• "Went for brunch on Mother's day. Ran late unfortunately but the staff was very friendly and accommodating."

Cons:

• "Waited a week to post a review to see if I was overreacting at the time, but I’ve waited and I’m still disappointed so think it’s worth reviewing."
• "The shocking part was being informed after our food arrived that the area was booked for a larger party and that we would either have to be seated elsewhere."
• "It's a nice place and the food is also good but we got no service. We were waiting for the server for over 20 minutes."
• "The worst thing, the place was at 60% capacity on a Saturday brunch time, and they kicked us out after 90mins."

Atmosphere and Decor

Pros:

• "The restaurant itself was a visual treat, showcasing a beautiful and authentic design that captured the essence of London."
• "Yes, the venue itself looks very nice (picture worthy) for your socials but if you’re more focus on experience, food quality and service then go elsewhere."
• "After searching, we come across Rail House and are greeted by very hospitable young man, whom we later learn is Giuseppe the manager."

Cons:

• "However, because we were outside, we had to go in to ask for service twice and I also had to clean the table myself."
• "The atmosphere was nice, the food was decent, but the service was completely outrageous."