Westbourne Grill House Reviews Summary

Food Quality

Pros:

• "The fish was good and the batter was done well."
• "The chef did it to perfection. I think it is the best blue steak I have had in all of the Bournemouth area."
• "We had the chateaubriand, which was absolutely perfect, all the trimmings were delicious."
• "Steak was some of the best we've ever had."
• "Meat is locally sourced and outstanding flavour."
• "I have had a medium rare steak and it was amazing."
• "The food is absolutely amazing!!!"
• "The Fillet steak Stroganoff was amazing."

Cons:

• "I had ordered whitebait but what I was presented with was surprisingly small considering it's £8 (roughly) price tag."
• "With the exception of the potato skins being undercooked, everything else from our table was perfect."
• "The steak we ordered was heavy flavoured by rosemary."
• "Jumbo prawns in tempura batter? Frozen cheap compacted and shaped prawns in bread crumbs available at Liddle, very poor."
• "The food was great apart from the meat was very fatty and inedible."
• "Veg with main course - supermarket frozen broccoli florettes and carrots, not acceptable."
• "Steak was too chewy for a rare and not too pink inside either."
• "The steak was amazing and superior to anything I've had in miller & carters."

Service

Pros:

• "I made a booking for one last minute and they accommodated me quickly."
• "The service was attentive and friendly."
• "Staff are very friendly."
• "Lovely staff. Helpful, welcoming and very kind."
• "Service was amazing and friendly. The atmosphere was warm and close."
• "The service was friendly and impeccable."
• "We were attended very well from start to finish."
• "The service was really good, there was an issue with my dessert however the staff handled it quite well."

Cons:

• "The waitress then asked if I was waiting for anyone. As a single diner this repeated assumption that I must be with someone else made me feel quite saddened."
• "A real shame that the experience was majorly dampened by staff who looked as if they didn't want to be there, not a single smiley face anywhere to be seen."
• "You are unable to switch normal fries for sweet potato fries, or make any swaps at all on your meals."
• "A waitress not so happy that we weren’t ready to order and by 9pm we were told that the chef wanted to close the kitchen."
• "The service was really good. Very friendly and helpful. The food is all locally sourced. The steaks were cooked to perfection. The only small thing was the sauces i.e peppercorn sauce, blue cheese sauce were very salty."
• "The staff were lovely, however, they weren’t wearing masks or keeping back from us."
• "Waited over an hour for our food. One meal turned up with 6 chips on the plate."
• "Very friendly, cosy place. Food was good. However, on booking, and on arrival, we were not informed that our table was booked for another sitting later in the evening."

Price and Value

Pros:

• "The steak was so good that I would still recommend it if you are able to afford it."
• "Price is very reasonable for the amount of food you get."
• "2 courses and a bottle of red just over £70. Excellent value for money."
• "Highly recommend."
• "Best steak house we’ve ever been to in the world! We would definitely recommend this local find to anyone."
• "Really nice family restaurant. They do actually focus on quality and the price is worth it."
• "The restaurant sources as much food as possible from local farmers, which is why their prices are a little bit higher than else where but still affordable and similar to other restaurant in the area."
• "Lovely Food in Nice Romantic Settings, but Owners very rude and ignorant especially when leaving."

Cons:

• "The place is quite pricey, for me alone with just a starter, main and two drinks plus the tip came to £70."
• "£6.50 for what essentially was 4 slices of Tomato, 4 small slices of Mozzarella and a bit of drizzle was really way overpriced."
• "The Steak, at 40 quid, was also a good £10 more expensive than I'd expect to pay."
• "The markup on food across the board is terrifying, to serve such measly portions is really just unnecessary."
• "We spent nearly £200 and was rushed and made unwelcome."
• "The only small thing was the sauces i.e peppercorn sauce, blue cheese sauce were very salty."
• "Very expensive, meat and fish was lovely, just a shame the rest of the dishes couldn't get close to the same standard."
• "Avoid. Booked in advance for Birthday, turned up to a tiny table by the door facing the same way like school dinners."