The Hill House Inn Reviews Summary

Category: Pub

Address: Happisburgh Rd, Happisburgh, Norwich NR12 0PW, United Kingdom

Phone: +441692650004

Rating: 4.3
based on 133 reviews.

Service

Pros:

  • "Excellent service and excellent beer."
  • "Within 10 minutes we had been served our requested drinks and quickly then after our food."
  • "Service excellent."
  • "Staff were very accommodating and checked on us loads."
  • "The staff were friendly and helpful."
  • "Very friendly and attentive staff here."
  • "Polite and friendly staff."

Cons:

  • "Oof! We probably spent over an hour waiting, after we got our drinks to order, then to try to order a dessert it took about 40 minutes before I flagged someone down."
  • "Worst service of my life, if you want to wait 30 minutes for a Covid 19 risk pint, no Urgency and 20 people waiting for a drunk bar man to get prices wrong and ask if people want ice in drinks, while a land lord watches and doesn’t help."
  • "Really slow service as well - waited 25 mins for 2 teas and 2 coffees."
  • "Our booking was wrong and apparently lucky to have been written down at all, we overheard the barman making fun of us."
  • "After nearly 10 minutes my wife went to the bar where the young lad promptly ignored her and walked off."
  • "What a waste of 25 minutes... No sign of service."
  • "Real shame. Group of 8 stopped off after a trip to the beach. Found a couple of tables, waited 20 mins to be approached by the nice young chap doing the table service."

Food Quality

Pros:

  • "Really lovely food."
  • "Really nice beers and food was lovely and reasonably priced."
  • "Very nice meal there a proper Norfolk pub with very nice food great place to stop by if your in the area after a coast walk deffently worth checking out."
  • "Great food, very historic."
  • "The food was excellent and very filling."
  • "Really good food, great selection of drinks."
  • "Food we had was yummy, my Husband had a mega ploughmans and I a sandwich, but the real surprise was the onion rings, freshly cooked, fab!!"

Cons:

  • "However... My garden shed is cleaner and the quality of the food is somewhat suspect."
  • "Really disappointing, so close to the sea yet so far from decent food wise."
  • "This “pub” is one of the most shocking and vulgar atmospheres I’ve had to sit in and eat food.... which was shockingly bad in itself."
  • "Food was lack lustre, Ploughman’s although basic was very disappointing."
  • "The food we good wasn't great for the money we paid the bread was very dry."
  • "Mediocre at best , over priced food , ordered gammon egg and chips , got ham egg and chips."
  • "BUT FOOD? OMG its inedible... Avoid at all costs."

Atmosphere & Hospitality

Pros:

  • "Very friendly to dogs, and so a good place to bring friendly dogs."
  • "A lovely, family-run pub with an exceptionally warm welcome from the Landlord."
  • "Refreshingly friendly + helpful landlord&lady."
  • "This is a great village pub with all the quirks of a local in the countryside."
  • "Made very welcome by locals, pub is also very dog friendly."
  • "Lovely old pub and great food."
  • "Fantastic pub. Down to earth, very friendly staff and landlord, great food, good beer, everything you could want from a small village pub."

Cons:

  • "Not a family friendly place - the owner is absolutely miserable and was quite rude to our children."
  • "Absolutely disgusting behaviour for customer service. The chavy boy behind the bar was rude."
  • "If you like being treated in a gruff manner by miserable staff then look no further !"
  • "Unfriendly staff and owner. We had a really bad experience so please check whats lurking in your food!!!"
  • "Miserable barman who was sharp and unfriendly."
  • "Very disappointed! Extremely run down exterior."
  • "Although the building is old and could be beautiful, it's tired and uncared for interior/exterior, outdated and not wonderfully clean toilet facilities let it down."

Value for Money

Pros:

  • "Beer was nice friendly people."
  • "The food was really good very nice good size portions. And very fair price for what we had."
  • "Good Food at reasonable prices."
  • "Lovely country pub nice beer and we both had food Lovely thick cut ham and salad with nice fries."
  • "A little gem well worth a visit the cavery was delicious and good in price."
  • "Good pub grub we were at a campsite nearby and called in after a long walk."
  • "Great value Sunday carvery from 14.00 hrs, only25 covers per sitting, so book to avoid disappointment, great food good sized portions and friendly staff."

Cons:

  • "The portion was very small we only decided to have one drink has one of their regulars language was rather blue shame has we might have come again for a drink."
  • "Mediocre at best , over priced food , ordered gammon egg and chips , got ham egg and chips."
  • "Love this pub, food last Sunday wasn't great though... over cooked lamb, over cooked veg and two tiny roast potatoes."
  • "Had a pretty disgusting burger. I should have complained at the time but we hadn't banked on a burger taking nearly an hour to arrive so we were really pushed for time."
  • "The only food that was available was beef chilli with rice or nachos or chicken curry with rice or vegetables curry we opted for the beef chilli which I have to say had hardly any spice and the portion was very small."
  • "Lovely old pub and great food but last visit a couple of weeks ago did note that the price of drinks are quite expensive, £9.40 for 2 pints is a lot of money!"
  • "Needs a makeover, it was 14.15 on a busy Saturday and the kitchen was closing even though there was several large groups of people turning up for food and where turned away."

Dog-Friendliness

Pros:

  • "Very friendly to dogs, and so a good place to bring friendly dogs."
  • "Made very welcome by locals, pub is also very dog friendly."
  • "Dog friendly pub, beer was nice friendly people we sat outside plenty of seating outside and although dog friendly we had 3 sandy dog from a lovely walk up the beach."
  • "Dogs always welcome. A jewel in norfolks crown!!"
  • "This place is definitely an ideal spot for dog walkers as it is completely dog friendly and not just dog tolerant!"
  • "Very welcoming to dogs and well behaved owners."
  • "Dog friendly amazing value."

Cons:

  • "If you have a fear of dogs, maybe not the best place to visit."

Drinks Selection

Pros:

  • "Really nice beers and food was lovely and reasonably priced."
  • "Beer was nice friendly people."
  • "Annual beer festival."
  • "Great pub, very friendly and helpful staff, great beers and ales and spirit's, nice food and rooms to rent."
  • "Excellent quality + range of local ales and yummy hot food."
  • "Good selection of ales and ciders."
  • "A fine selection of beers, including three ales brewed on-site."

Cons:

  • "Drinks were in old glasses (marked 2015) so were well past their best."

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