Address: 39 Station Parade, Barking, IG11 8EB, United Kingdom
Phone: +442085942157
Rating: 3.0
based on 185 reviews.
Customer Service
Pros:
"Been to this kfc so many times now. Service is always good and very fast. Food is always freshly made and staff are very friendly."
"I really loved the wings... there was this indian girl, hope her name was Mary- gave a good customer service."
"Today I was served by Daniel at Barking station branch. He was pleasant, valued and respected my order preferences."
"The shop in Barking is busy but the staff are efficient and friendly."
"Order was delivered fast and good quality."
"Please keep up this service, even if the order get delayed if you keep up the service well, we feel to come again."
"We always customise our order and even if we had to wait longer - our order was always correct!"
Cons:
"Customer service was not great as some cashiers were rude and hasty- they seemed very annoyed and frustrated with the customers."
"The staff are awful, unwelcoming miserable, and not focused."
"There is Manager by name 'Sabah' she was very rude behaviour with the customers and all the staff same as well where we appeal to the head of officials of kfc Management team to change the manager unless it can't be go through in future about the business and all everything."
"i was so upset from the service today at barking kfc, an employer called hunsiyah showed me a lot of disrespect and attitude."
"Worst service ever, come to get food for my family and they are telling me they don’t have chicken and they have one hour till they close, just lazy and can’t do their job, everyone extremely rude, it’s dirty 24/7, needs new staff or closing down!!!!!😡🤬"
"Guys be careful with staffs at KFC Barking parade Station staffs feom behind counter are stealing foods from your ordered."
"The management is rude, confrontational and lack leadership experience."
Cleanliness
Pros:
"Inside the decor is really nice and they have lots of tables to sit at so you can always find space there."
"The customer service was good and the table I was sitting at was clean."
Cons:
"Toilet is always dirty or out of order."
"The cleanliness of the place is also quite poor, bot far from average."
"Very very dirty store poor service and rude staff when I questioned the manager as to why they had the place open when there was no toilets in use for customers to was up before eating I was told they didn’t care all they were interested in was making money the place is pure filth."
"Standard of the Food and hygiene in the seating area needs to improve ASAP."
"Often messy, no tissues available except behind the counter or none are available at all."
"Extremely dirty, tables amd floors, hadn't been cleaned in a while by looks of it."
"This KFC never has any dips even though the you are charged for them. The state of the seating area is horrible as it does not appear to be cleaned."
Food Quality
Pros:
"The beans, rice box and chicken pop corn was good."
"The food was amazing."
"Delicious chicken and chips every time, just how Colonel Harland David Sanders wanted it to be."
"Same great taste of KFC chicken on the other hand and skin on fries are arguably better than the skinny McD fries."
Cons:
"Kfc is so overrated stuff their quality of fries are like stale without crisp."
"The food came out cold, overcooked and hard at the edges."
"Burnt chicken or very very dry chicken."
"All the chicken wings are stinky and oily."
"Fried chicken was so oily, Oil was dripping out of it."
"Food is always cold and every single time I've ordered for delivery they always only give me half the food I ordered."
"I send my daughters for chicken wings my daughters ordered chicken wings for take way they gave them a bucket of tasteless chunky chicken breast pieces it seems old, oily, tasteless."
Order Accuracy
Pros:
"During lunch is the best time to visit as this appears to be the best time to get orders correct."
"Ordering via the terminal in the entrance was uncomplicated and quick."
Cons:
"Order wrong almost every single time."
"Always items missing and dirty tables here."
"They also give wrong orders in many occasions. If you ask Spicy they will give non-spicy."
"I order a wicked variety bucket today and 8 hot wings and 4 mini fillets were missing."
"I poped in like 11pm, ordered 2 meals, from one of them was 2 wings missing and coleslaw, from second one chichen stripes."
"Good service. But don't know why they give me 8pices of chicken in a bucket. Instead of giving me 9pices of chicken."
"When I got my order is was not correct, had ordered two large meals and had only had been given two regular meals."