The White Cross Reviews Summary

Food Quality

Pros:

• "The food was quite delicious. We had the Seabass with potato and the Brisket with Risotto Daily Special; they were really really delicious and the beef brisket came in a very large portion size."
• "The food was excellent. The portions were generous and the prices very reasonable."
• "Just had an amazing Christmas dinner, the food was gorgeous and tasty."
• "Absolutely wonderful roast dinner here today. The lamb and beef both were so tender, beautiful flavours."
• "The venison steak was cooked to my specification and was perfect and full of flavour."
• "We ordered a variety of dishes and everything, I mean everything, was amazingly tasty."
• "The food was really good the best we’ve had in quite a while."

Cons:

• "The vegan seitan burger was absolutely awful; dry, flavourless, like eating a rag."
• "Very surprised by lack of concern, one dish not eaten at all."
• "However my Girlfriend fish pie was absolutely red hot like it was just out of the microwave."
• "The nut roast was literally just stuffing mixed with whole hazelnuts."
• "The fish was over cooked and dark brown which made the batter so greasy had terrible heart burn for days."
• "Food was awful me and my husband both got a spicy chicken burger, and no hint of any spice burger was dry as was the bun."
• "Had a roast beef dinner today and its gone right down hill. Every thing was very tough and hard."

Service

Pros:

• "Great Atmosphere and attended to us straight away."
• "The very efficient staff following our food order served us very quickly."
• "Great evening of food and drink made that extra bit special thanks to the incredibly helpful and friendly staff."
• "The service was very good, the young lady who was our waitress was excellent."
• "The young waitress continually asked if there was anything we needed, brought out all the food two dishes at a time, offered drinks and extra sauces."
• "Service is always problem free and with a smile."
• "The service was great with smiles all round from our waitress."

Cons:

• "This used to be an excellent place to go to but now its ridiculously over priced and the staff are the most miserable people I've ever been served by."
• "Bar staff who were working on Friday 2/12 need customer service training or a different job."
• "Extremely rude young man on the phone."
• "Absolutely appalling service."
• "The ordering process was a mess. The menu was poor for vegetarians."
• "The second time it really was quite a horrible stare and more so at me as I noticed it more."
• "Waited and waited for soup and a sandwich and although they promised me it was being plated up 3 times I unfortunately had to leave hungry."

Atmosphere & Location

Pros:

• "Lovely atmosphere and perfect for the sun."
• "Price was good overall and the ambience was pleasant."
• "Lovely pub with great food, nice inside seating and outside on the canal."
• "Lovely location right next to Lancaster Canal."
• "It's so cozy, and a really excellent place to spend a good time with loved ones."
• "This place is a joy to visit when the weather is good because you can sit outside in the sun."
• "It is a really nice pub on the river. On a sunny day is perfect with generous area for outdoor sitting."

Cons:

• "In the summer it used to be nice to sit outside also but now there's a big block of ugly apartments that block out the late afternoon sun."
• "It was not a great atmosphere, considering it was midweek after Christmas."
• "This pub is one of the few that need to turn the clock back 10-15 years."
• "The seats were not as nice as they appeared from the outside! They were dirty, splitting in places and even the tables didn't feel clean."
• "The corner of the restaurant and the tables are very dirty."
• "They have live music but it's often horrendous folk stuff."
• "Great selection of beers in a large slightly soulless building that felt like a big-chain pub."

Value

Pros:

• "Price was good overall and the ambience was pleasant."
• "Prices are a little above standard pub fare, but you got plenty for your money."
• "The price was very reasonable."
• "Great food at a reasonable price."
• "Always pay a visit to 'The White Cross' when I am in Lancaster. Always very clean and pleasant in the restaurant and bar."
• "The prices ranged from £6-£7."
• "Good range of drinks but not many ciders on tap. Bit more expensive than town but fair enough for the lovely location."

Cons:

• "As people have commented on in previous reviews the drinks can be on the more expensive side."
• "Four pounds for a pint of Hawkshead session IPA. Paid two pounds eighty for exactly the same beer in the Woodlands at Silverdale the night before."
• "I was so disappointed with the vegetarian platter. £15 !!!! and £4 for a bowl of sweet potato fries!"
• "All in all a very pricey night poor fish pie and offering not even a small discount on the bill."
• "Expensive, £10 for a lager and orange with lemonade."
• "They overprice their food compared to some other pubs, even if it is quite tasty."
• "You have to pay extra for a Yorkshire pudding which is a bit cheeky considering its hardly a luxury item."