Ahh Toots Reviews Summary

Customer Service

Pros:

• "Everybody who works at Ahh Toots is absolutely wonderful and lovely."
• "Staff are really friendly and happy to talk you through the different delectables on offer."
• "The staff was so friendly and smiling."
• "Always the most yummy vegan cakes and the friendliest staff you’ll ever meet!"
• "Lovely friendly staff and a cozy vibe to the shop too!"
• "The staff are always warm, friendly and professional making it the perfect spot for a quirky lunch."
• "All the staff were very friendly and welcoming and made us feel right at home."

Cons:

• "The staff are so disinterested, unapologetic."
• "I was then rudely shouted at by one of the cashiers several times. This was very out of order and embarrassing in-front of all the other customers."
• "The owner was so angry as if I was being rude to her or anything above my right as a customer."
• "However the lady in the yellow beanie with tattoos came over and aggressively said it was a laptop cafe and in a patronising tone said there are signs everywhere."
• "The staff don't serve people in order and don't exactly seem pleased to take your custom."
• "I hope nobody goes there to be treated like this. Very disappointing."
• "Its noisy here, music, drilling, talking....not a place to relax."

Cake Quality

Pros:

• "Not only was the cake delicious but incredibly impressive to look at also."
• "The cake was absolutely beautiful and of course, delicious as always!!"
• "It looked fantastic and tasted absolutely delicious."
• "Our wedding cake was absolutely amazing."
• "Just had to review and share how amazing the carrot and courgette cupcakes were, never tasted a better carrot cake, the topping was delicious."
• "The cake was so delicious. We had chocolate and Guinness. The best chocolate cake I’ve ever had."
• "The cakes here are easily the best in Bristol."

Cons:

• "The pastry were a little bit too sweet for me but they all tasted so nice."
• "Came in and were so excited to try one of the delicious sweet treats we tried some chocolate cookies which weren’t anything special and slightly dry."
• "Tasted like cheap icing. No butter cream or even ganache on the chocolate cake."
• "The carrot and courgette cake was more of a mush as you bite into them rather than a moist cake which I didn’t particularly like."
• "Personally I find these cakes are better to look at than eat, for instance the chocolate/peanut vegan 'brownie' is definitely one to avoid as it's just quite dry, bland cake, definitely not a brownie."
• "But I must warn you about their coffee! We ordered one dirty chai, one mocha, and they were absolutely dreadful."
• "I think it is absolutely unacceptable to use bare hands while handling food."

Atmosphere & Decor

Pros:

• "The place is so cool and so beautiful."
• "This place is one of the most unique cafes we’ve visited in Bristol."
• "The cafe is small but beautiful and all the staff were so friendly and made it a really welcoming atmosphere."
• "Really cozy little cake shop. The seating area is lovely and atmospheric."
• "Such a cute little spot with a cosy atmosphere."
• "The location is so cosy and had quite a magical vibe for me."
• "The cafe itself is really cosy and the staff are really welcoming."

Cons:

• "Mobile reception is not great, but also does not offer WiFi."
• "Not cheap. Quite cosy inside but a lot of noise."
• "Not much seating, being st Nick's, but people will usually budge up to make a space."
• "It was a rainy day and we couldn't even sit inside nor use the bathroom, what a pity because it seemed very cozy."
• "My main complaint is about the service. My friend and I were in the seating area at a table for 2 and only ate & drank for about 30 minutes before we were asked to vacate the table as we were taking up space other paying customers might fill."
• "They didn’t get me any sugar after 30mins I ordered a pot tea still didn’t get any sugar for that either."
• "Its noisy here, music, drilling, talking....not a place to relax."