DidiCakes Reviews Summary

Quality and Taste of Cakes

Pros:

• "The best cake she has ever eaten!" (Gluten free cake)."
• "The cake itself was of superb quality and tasted lovely while the icing and decorating was simply brilliant."
• "It was the tastiest gluten free cake they had ever eaten!"
• "The cake was absolutely stunning lovely light sponge, the jam and cream ratio for the filling was perfect."
• "My son and his friends said it was the best cake they ever had!"
• "The cakes he creates are masterpieces -out of this world in taste and texture and beautifully decorated."
• "The flavours were out of this world. Definitely recommend. You get what you pay for."
• "Most importantly, the cake was a big hit with the birthday girl and everyone remarked on how delicious it was."

Cons:

• "The cake was moist but the choc cream was thick and sugary, with no textures layered in between the cake."
• "The ganache on top was minimal and overall was rather one dimensional and not worth the price (£37.50)."
• "The buttercream was much too sweet for me, but the cake itself was perfect."
• "Apparently a Victoria sponge cake would not have been my choice of cake, however beautiful and delicious to other people."

Service and Delivery

Pros:

• "The whole order process was seamless and delivery communication was excellent."
• "Didi cakes have excellent service responding to emails promptly and fully."
• "Delivery at the campus was smooth and on time."
• "Thank you Andrew for all your help. Great small local business with owners that care."
• "Delivery was on time and friendly, too."
• "My friend received the cake bouquet for her birthday, a surprise for her usual flower bouquet (the bouquet looks just like real flower), but edible."
• "The staff were so friendly and helpful, and the delivery to the venue I hired was flawless."
• "The service provided was friendly, helpful and super professional."

Cons:

• "Service staff was slightly impatient during collection, perhaps due to their busy schedules."
• "When we collected the cake within 20 minutes the cake started to melt, which was very unusual."
• "It had been 3 weeks but no refund has been given, so phoned the store last week."
• "Appalling service that completely ignored a wedding cake request leaving us with additional anxiety ahead of our big day."

Customization and Creativity

Pros:

• "They made a stunning cake for my daughters 18th birthday working exactly to a picture we had provided."
• "I asked for them to leave the top plain as she wanted glitter and mermaids so the main decoration is by me."
• "Didicakes made us a wonderful golden birthday cake for my mothers 50th! I sent them a reference photo and they we're happy to take my idea and run with it."
• "They also added some edible glitter onto the cakes at my request."
• "Thank you Didi Cakes for your nice service and arrangement! What a wonderful overseas purchase experience I had!"
• "The sugar modelling was very clever indeed."
• "They looked like real flowers and tasted lovely."
• "I ordered a bouquet of 6 cakes for my daughter's birthday at quite short notice. They were delivered to her, and they looked absolutely amazing, almost too good to eat."

Cons:

• "I wanted a specific design and after discussing it with Andrew the cake they made was perfect, it tasted absolutely delicious and everyone loved it."

Price and Value

Pros:

• "Whilst it might seem expensive it was definitely worth it for a special occasion."
• "In view of cake size service delivery etc price charged very reasonable."
• "Great service at good prices! Thanks DidiCakes!"
• "The cake looked and tasted amazing. Will definitely order from here again."
• "If you are looking for a wonderful cake with the BEST customer service, go to DidiCakes - I will most certainly be back!"
• "Fantastic cake ordered for my daughter’s birthday! Absolutely delicious and they were very happy to make something specific to her likes. Great value too!"

Cons:

• "The ganache on top was minimal and overall was rather one dimensional and not worth the price (£37.50)."
• "It was smaller than I expected for the price and the way the pictures looked, but it tasted good and looked good."