Harvester Staunton Arms Portsmouth Reviews Summary

Category: Family restaurant

Address: 1 Whichers Gate Rd, Portsmouth, Rowlands Castle, Rowland's Castle PO9 6BB, United Kingdom

Phone: +442392413761

Rating: 4.2
based on 150 reviews.

Service

Pros:

  • "Kathy and the rest of the team handled it amazingly and were absolutely lovely. the service was amazing!"
  • "Outstanding service from our waitress Kathy, warm and welcoming."
  • "Service was great and food was lovely. We came here for my brothers 30th Birthday and Esme looked after us very well."
  • "Callum served us and was absolutely amazing. Great quality service, making sure we were checked on and was very patient."
  • "Staff & service amazing but 13 of us nearly £300 food below average chips cold Mac & cheese barely warm rib eye cooked perfectly but no flavour."
  • "Our server Jess was great and always prompted. Food was delivered quickly even though we were advised there would be a wait due to how busy it was."
  • "Great meal at the Harvester made better by the outstanding service from Callum. Best service we have ever had at a Harvester."
  • "Staff attentive. Food was good."

Cons:

  • "Service was very slow even though there were lots of empty tables. We had finished our salad before our drinks arrived."
  • "The service was fantastic as always. Esme our waitress was very attentive and always happy to help."
  • "Very poor, food looked and tasted like it had been warmed up, not an enjoyable experience."
  • "Bought unlimited drinks but had to ask for refills after being given the bill. Then was asked to give a 5 star rating ermmm I don't think so. Food was nice but service very slow!"
  • "Sadly disappointed with our first visit here. Could not fault the serving staff, they were very polite."
  • "Grilled chicken completely burnt on the outside and raw in the middle, my friends was exactly the same, shockingly disgusting and dangerous, manager didn't even bother to come to the table."
  • "Terrible visit here today. Was told by the service staff that their mash potatoes isn’t powered mash. It clearly was powdered mash."
  • "No cutlery on table. Sides of tables dripping with food and liquids. Service extremely slow. Staff looked harassed and stressed."

Food Quality

Pros:

  • "Food all excellent, served quickly, good quality and hot, nice atmosphere."
  • "Food was quick. Salad bar was OK."
  • "We had the mega mixed grill and my OH had the ultimate combo. When they were brought out, we were amazed at the size of the plates."
  • "Food was good, the seating could be looked at as I am a very large person and first tried to put us on one of the static bench tables."
  • "I love the food here, the meals are good quality and my kids love the salad bowl, it makes it a lot easier to eat out with kids!"
  • "The food was great, but above all else the staff and management were incredibly kind and helpful."
  • "Good food, good service, and very helpful staff."
  • "Food was amazing and hot. Staff were extremely friendly and helpful. Very cheap and Excellent services provided."

Cons:

  • "Food over all was OK but definitely not worth the money."
  • "Food was OK but definitely not worth the money. Server was lovely though."
  • "The food definitely isn't as good and there's a lot less on the salad cart (the bit we always thought was the best)."
  • "My meal, chicken stack, was burnt and had to be sent back."
  • "Food was expensive for what you get, I wouldn't put the quality above wetherspoon."
  • "It was the worst experience i/we have had in a very long time. On arrival the staff were trying to seat us in different places when we booked as a Xmas group."
  • "We were a party of 8 and had a variety of meals. It must be said that hardly anyone totally enjoyed the food."
  • "The food was very bland. Best thing about the whole night was the salad bar."

Atmosphere & Ambiance

Pros:

  • "Whole evening very enjoyable. Nice atmosphere."
  • "There is plenty of parking, a great atmosphere, delicious food with an extensive menu."
  • "We’ve been here many times before and always had good food and a pleasant evening."
  • "Really liked the games pack they gave for the children to play snakes n ladder, very retro but still fun."
  • "We were visiting the area from Norfolk, to see our son. Booking was very easy, service was very good."
  • "Great service from Kathy. Our 3 year old was out of sorts but she made of fuss of him and made him happy."
  • "Wonderful place, a cosy and popular place! The atmosphere was calm the service was fantastic, the food gorgeous."
  • "The food was great, but above all else the staff and management were incredibly kind and helpful."

Cons:

  • "Disabled parking was not marked out very well at all and had to walk up a slope to the doors which was difficult."
  • "The lighting needs to be improved in some areas, where we were initially seated there was no lighting anywhere near our table."
  • "The only things we didn't like about our visit today was that our mains was brought out to us when we were still half way through our starters!!"
  • "Absolutely freezing inside the Staunton arms harvester!! -5 outside and no heating inside."
  • "You just know exactly what you are going to get at Harvester don't you? Screaming children, food on the floor."
  • "A little disappointed. It may have been an off day for the restaurant. Starting to look a little tired in places."
  • "Very disappointing. Resturant was very cold. Service was quick, when we sat down, however after that, no-one could be bothered."
  • "Sadly disappointed with our first visit here. Could not fault the serving staff, they were very polite."

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