The Glengower Reviews Summary

Food Quality

Pros:

• "Food was delicious not one complaint about it."
• "The food was very nice with a good variety of vegetables and hot plates."
• "Fantastic, tasty food. Cheese board, Steak and seafood lasagne were ordered and definitely can recommend."
• "Food is yummy, and a good choice of decent wines."
• "The food was also excellent and reasonably priced."
• "Food was incredible! The peppercorn sauce is so good and the halloumi burger was very flavourful! Definitely worth every single bit."
• "The food is good with lots of daily specials."

Cons:

• "The food was very over rated having a steak on a plate full of chip 'bits' for £30 I was not impressed."
• "The potatoes tasted powdery and the gravy must have come from a jar, but it was edible."
• "Paid £40 for a Christmas meal today in total - lovely starter, sweet not bad too - but to serve the amount of turkey they did - 2 small slices (turkey is surely the focal point for a Xmas meal) for the price, was simply a disgrace."
• "Food is poor, everything seems prepared and frozen."
• "The soup brocaly & stilton soup was lovely, main courses of Chilli Con Carne & Gamon where well below par, with my sticky toffee pudding being dry & tasting burnt."
• "The beef was the thinnest slithers of bone dry, tasteless meat. Very disappointing!"
• "I ordered the nut roast Christmas dinner which was mediocre at best."

Staff and Service

Pros:

• "Every member of the staff we interacted with were without doubt some of the most efficient, enthusiastic, professional staff that we have ever encountered."
• "The staff are wonderful; helpful, attentive - even on a busy evening."
• "Very friendly and attentive staff. Service was very good and timely."
• "The staff were exceptional and helpful throughout the stay."
• "Staff are very welcoming, friendly & efficient."
• "The staff were incredibly friendly and helpful."
• "The team is the beating heart of this place and every single one of them work tirelessly to make your visit perfect; nothing was too much trouble."

Cons:

• "Horrible experience in the restaurant."
• "Staff were rude and inflexible so we ate elsewhere."
• "We were told by a member of staff possibly a manager to leave because he said he was busy doing something on the computer."
• "Once we were seated one of the waitresses who was a middle aged women not in uniform as the others were, abruptly marches up to us and tells us we can’t move the chair."
• "Very busy and waiter rude."
• "Very poor service. Won't be returning."
• "This oddly neglectful service ruined an otherwise acceptable outing."

Location and Views

Pros:

• "Fantastic location overlooking the promenade in Aberystwyth."
• "Sea view room was lovely, nice to sit and listen to the waves."
• "The hotel is on the 'Sea front' towards the northern end of the esplanade."
• "Beautiful hotel on the Aberystwyth promenade, great location and close to all amenities."
• "Stunning seafront pub in Aberystwyth, with incredible views of the sunsetting of the sea on a summers day."
• "Seafront pub with absolutely spectacular 180 degree water views."
• "Great location on the seafront."