Fosso Lounge Reviews Summary

Category: Restaurant Wells

Address: 41 High St, Wells, BA5 2AE, United Kingdom

Phone: +441749676127

Rating: 4.4
based on 173 reviews.

Technology and Ordering System

Pros:

  • "Loving the technology - makes ordering fast and efficient."
  • "You can order from your table via QR code or if preferred at the bar."

Cons:

  • "Wifi was off so no card payments."
  • "Tried to order via the app which didn't work."

Service and Staff

Pros:

  • "Excellent service - Ben, Rowan and Nick were all fab! Super welcoming and helpful."
  • "Service was excellent however and price ok."
  • "The staff were very efficient and listened to our needs."
  • "Staff was warm and welcoming."
  • "Really good service. Polite staff."
  • "Staff were friendly and polite."
  • "The staff are super friendly."
  • "Service is good."

Cons:

  • "Staff looked like they didn't want to be there."
  • "Incredibly disinterested and hard to get service from."
  • "Waited a long time to be seated and when the waitress appeared she was rude and unwelcoming."
  • "Staff look like they have slept in their clothes, not sure if a complete stranger clears tables."

Food Quality and Presentation

Pros:

  • "An excellent selection of food and drink which was delicious."
  • "All the food was as described, tasty, fresh."
  • "Food was tasty and good value."
  • "It was all freshly cooked, hot and tasted good."
  • "The food was amazing."
  • "The food here is ok but nothing to get excited about."
  • "The Lounge breakfast is a must. The sausages are a delight to your taste buds."
  • "Food is always good, you know what you are getting."

Cons:

  • "Ordered food but wasn't over struck on the burger. Looked a bit of a mess on the plate and bun tasteless."
  • "The breakfast looked great and went down in no time but lost a star as part of it was like warm."
  • "My only complaints are that the portion of chips you got could have been a touch larger."
  • "The full amount is it ok if we can get a lot to do it up for dinner and a lot to the creator for iPhone is it ok if you are you."

Ambiance and Decor

Pros:

  • "The vibe is lively and fun."
  • "Interesting decor - comfortable seating choices ranging from sofas to bar tables."
  • "Really nice village town. Tiny but beautiful."
  • "Really nice place, nice decor/atmosphere, not too brightly lit, cosy even."
  • "Decor is beautiful but comfortable and cosy."

Cons:

  • "Couldn't figure out the decor as it's art deco, meets an art auction house."
  • "The decor is eclectic. Really boho strange."
  • "Hot grease air, over the top decoration, is it trying to be wetherspoons?"
  • "The building is great and a lot of care has been taken about how this place looks."

Price and Value

Pros:

  • "The food was good with reasonable price, arrived very quickly too."
  • "Price was mid range lunch for 2 (main courses) + drinks was £29:00 which included a tip."
  • "The food was amazing and the Sherbert Lemonade was out of this world."
  • "The prices are reasonable so you can get a meal and drink for around £10 to £12."

Cons:

  • "The building is great and a lot of care has been taken about how this place looks. However, the staff obviously don’t want to be here."
  • "The main reason I end up here is that it’s quite a big venue and so getting a table isn’t a problem most of the time."
  • "The food is really nice, but I went for macaroni cheese for £8.95, which doesn't come with anything else."
  • "The food was amazing and the Sherbert Lemonade was out of this world. The children's menu was particularly good."

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