The River House Reviews Summary

Category: Restaurant Swansea, UK

Address: The Ice House, Kings Rd, Swansea SA1 8AW, United Kingdom

Phone: +441792649060

Rating: 4.3
based on 131 reviews.

Food Quality

Pros:

  • "Food was fantastic. Had the chicken and it was out of this world."
  • "The highlight of my meal were the Mussels, which may just be the best Mussels I have had in a long time."
  • "The seafood chowder was fantastic as was the seafood pasta."
  • "Fabulous food at a fabulous location, this place is spotlessly clean with five star service."
  • "The food was cooked to perfection, every mouthful was amazingly delicious."
  • "The mussels were local and beautifully cooked. The pork with veg seemed rather small to begin with but we both failed to finish it lol."
  • "Had an amazing ribeye here with my girlfriend to have a very late celebration of Valentine's, perfectly cooked to our specifications."
  • "We both went for the same mussels as a starter and pork for a main. The mussels were local and beautifully cooked."

Cons:

  • "Visited today to have sunday lunch with my boyfriend and was disappointed to find a bug in my broccoli."
  • "Sadly, the Belly Pork put a downer on the meal for me with its rubbery texture."
  • "Had a really poor experience tonight in River house which would make me not want to return."
  • "Just went there for pre birthday meal and drinks, have to say we were both very disappointed, looks lovely, but only 1 gluten free option."
  • "The calamari was overcooked, so was rubbery and had its coating flaking off."
  • "Only gluten free option steak and chips £22.00!! Steak was 60% gristle and fat, the rest chewy."
  • "Chicken salad was bad ..half bag of salad with piece of anemic looking chicken wet inside."
  • "Awful steak sandwich, it was packet meat and the red onion was like branston pickle spread inside!"

Service

Pros:

  • "Very accommodating, quick service and fabulous food! Especially the gravy!"
  • "Service from Raz, our waiter, was excellent, as was the food."
  • "Staff were lovely and professional, checking up on us frequently throughout the meal."
  • "All in all a lovely evening. Not low-cost but certainly worth it for a celebration."
  • "Lovely restaurant with lovely customer service. It was my first time in a nice restaurant."
  • "The staff were absolutely outstanding. The River House was a gorgeous place to visit."
  • "The staff were very friendly and extremely efficient. I chose to sit outside and take advantage of the sunny weather."
  • "Staff were very good, food was OK not as good as I was expecting ordered Chicken Supreme nothing like I consider it to be."

Cons:

  • "Got seated 25 minutes late and served 3 course meal with 1 hour then told they needed table so had 15 minutes left."
  • "The service was horrendous. We got overcharged for a meal and got forced into paying for it."
  • "Extremely poor experience from The River House. Starters arrived well before our drinks, even though we ordered drinks first."
  • "Staff very impatient which showed on their faces. Steaks not as good as they could have been."
  • "The service was very good and prompt. However, upon leaving we spotted a couple looking for a table."
  • "Food was good, service initially was awful, we asked if we could order drinks and our waiter disappeared for 20 minutes."
  • "Awful service waited at least half an hour to actually get a waiters attention on an outside table."
  • "Awful service waited at least half an hour to actually get a waiters attention on an outside table."

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