Racks Bar & Kitchen Reviews Summary

Category: Restaurant Bristol

Address: St Paul's Rd, Clifton, Bristol BS8 1LX, United Kingdom

Phone: +441179741626

Rating: 4.3
based on 163 reviews.

Service

Pros:

  • "Service was slightly slow at times but it was really busy and our server Jason was super super friendly and helpful, nothing was too much of an issue."
  • "Lovely restaurant with very attentive staff."
  • "Service was fast, and waitresses were asking all the time if we wanted a drink or something."
  • "Excellent service by all the waiting staff."
  • "The service is very friendly and efficient."
  • "Our waiter was a great lad from Norn Iron... super quick, helpful, and personable."
  • "The staff are helpful, informative, friendly and very professional, nothing seems too much trouble."

Cons:

  • "When the food came I had an item that was wrong and when I brought this up I had one member of staff dismiss it and walk on."
  • "Staff wasn't particularly helpful either."
  • "Sorry but the service... was non-existent when expected."
  • "The manager proceeded to not listen to a word of us trying to explain the incorrect things with our meal, even when the printed menu proved him incorrect."
  • "They try their very hardest to not pay their waitresses."
  • "They wouldn't offer a fresh drink despite spilling it themselves, they refuse to accept responsibility."
  • "Started unsatisfactorily with rude manager in response to a polite request to change from bar stool table to normal table due to physical disability."

Food

Pros:

  • "The food was amazing."
  • "The food especially the pizza was yummy and the place is immaculate."
  • "If you're there for the 2021 Xmas menu try the beef. Teeth are not a requirement. Very tender. Incredibly tasty."
  • "Would highly recommend the fish and chips and the Italian platter."
  • "Had the beetroot and goat cheese salad. So good!! Plenty of everything, fresh and delicious."
  • "The food was a really good standard."
  • "Absolutely fantastic roast dinner, we both had the beef and got the cauliflower cheese as an extra and it was absolutely delicious."

Cons:

  • "The burger, which was awful! The patty was cremated; the brioche stale; and it completely lacked any flavour and moisture."
  • "Subpar wetherspoons food at Clifton gastropub prices."
  • "Order arrived part hot part cold. Pizza ordered had minimal topping on half the pizza."
  • "Food was ok, but definitely not worth £46.20."
  • "Very watery fish pie, runny mashed potatoes obviously dumped on top of fish with very tasteless cheese on top served with lukewarm fries."
  • "Food was not great. the 'Not dog' tasted more processed than actual processed hotdogs."
  • "Fish finger sandwich was really quite awful, definitely tasted off and it was not fish fingers like stated on the menu."

Atmosphere

Pros:

  • "The atmosphere was lively and friendly, getting louder as the evening went on."
  • "We love the atmosphere and the service was friendly and attentive."
  • "Racks has a great atmosphere, a very fun and lively place on the weekend."
  • "The atmosphere was great, and the food was delicious with great portion sizes, super filling!"
  • "Really liked the vibe, nice and laid back for a Friday night."
  • "The atmosphere was very welcoming."
  • "Atmosphere there is amazing, place is beautiful."

Cons:

  • "Great atmosphere, a bit pricey and very loud!"
  • "I think having people dining should be reconsidered if there's a joint 30th birthday disco going on - as we couldn't hear ourselves talk."
  • "Was a bit too hot inside though and too busy outside."
  • "It was covered in a white tent as I think they were setting up a santa grotto so wasn't great first impressions and I got quite claustrophobic and was too hot with everyone in there me and my partner were visibly sweating."
  • "Sitting next to the smoking area wasn't pleasant. Waited 30 minutes just to order a drink, then a further 15 minutes to get the drink."
  • "Pretty impersonal vibe, very Clifton and feels overpriced for what you get."
  • "Only niggle is it gets really loud, but then we are oldies so hearing conversation is hard in noisy bars!"

Price

Pros:

  • "Prices were really good."
  • "The package deal food and drink wise was very reasonable and well worth it."
  • "Nice enough place, came here for a lunch with family which is incredibly well priced at only £6 for a very reasonable amount of food."
  • "Good size portions and definitely worth the money."
  • "Food was good and the whole thing fairly priced."
  • "The price for the 3 courses was reasonable in comparison to the majority of places and was one of the reasons we chose the day we did."
  • "Prices were reasonable, and portion sizes were good."

Cons:

  • "Drinks are overpriced. £9 for a coke and a small bottle of cider."
  • "Thinking I was ordering steak n chips for £10 ordered two for the wife and me, after eating was presented with a £46.20 bill."
  • "Food was ok, but definitely not worth £46.20."
  • "We in essence paid £40 for two bowls of fries, the rest was really not good."
  • "Food was good but also overpriced for the quantity."
  • "Drinks were wildly overpriced, £6.20 for a pint of Guinness."
  • "Key takeaway: Price is terrible for what you get."

Staff

Pros:

  • "My partner and I had the evening party for our wedding at Racks Bar and we couldn't have been happier."
  • "Ryan you're a 10/10 person, manager and a man! You, Ryan.. are single handedly the reason I'd come back again!"
  • "Nothing was too much trouble for Bob, Rachael looked after us at the table extremely well!"
  • "Had very friendly service from Paul. (great sense of humour!)"
  • "The Scottish gentleman behind the bar was so welcoming and made me feel at home."
  • "The staff were friendly and accommodating - which makes a refreshing change!"
  • "Staff could not be more helpful."

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