Address: 25 The Mall, Clifton, Bristol BS8 4JG, United Kingdom
Phone: +441179856845
Rating: 4.5
based on 119 reviews.
Food Quality
Pros:
"Food was very tasty, the service was great."
"Really loved the burger. Especially their Bronx fries!!"
"The El chapo burger was amazing!! and I really enjoyed the large portion of loaded fries."
"Both burgers and buns were amazing. The buffalo wings were fantastic as well."
"Fantastic burgers, plus the Bronx dirty fries and Mac 'n' Cheese were also delicious!"
"Delicious gourmet dirty burgers! The home made buns were incredible."
"Real good burgers, some of the best around and hands down the best in Clifton."
"The food was amazing quality. Both burgers and buns were amazing."
Cons:
"The only downsides of the experience were the burgers were overpriced."
"However the Pablo burger was not good, the flavour combination for me did not work at all and I could not finish it unfortunately."
"Both burgers (one chicken one beef) were completely flavourless, in fact the entire meal had an undercurrent of missing seasoning."
"The food took a very long time to come out - about an hour after we ordered."
"Unfortunately the burger was unbearably salty coming from someone who enjoys salty foods."
"The flavours fell a bit flat and the chimichurri mayo on the El Chapo was not very tasty."
"The burger itself, was fairly juicy. I was expecting it to be cooked pink, but wasn’t."
"What we got were two dried out patty’s lacking any flavors from simple spices, too lean giving a dried out taste."
Service Experience
Pros:
"The staff was superb friendly. An ideal place for a good food with your friends 😇"
"The staff was friendly and they played deep cut hip hop bangers the whole time we were there."
"The food is excellent and the fried pickles are a must try!"
"Thank you so much to the great front of house staff (evening Saturday 21st Oct). They were super friendly and welcoming!"
"Staff were very friendly welcoming and attentive."
"The staff were very friendly welcoming and attentive. Food was amazing."
"Service was really quick and super friendly."
"Fantastic tasting food, it was all fresh & went down a treat with a beer. All the staff are friendly."
Cons:
"Service has gone downhill since some of the more attentive and experienced staff have moved on."
"I’ve ordered on Uber eats before too and this restaurant takes over an hour and half always to prepare food."
"The service took a very long time to come out - about an hour after we ordered - so by the time we’d almost finished eating, we’d been there an hour and a half."
"The service was really quite rude overall. To make things worse, there was a service charge that wasn’t highlighted on the menu."
"I think for now on I'll stick to ordering for delivery. We received a discount on the food which was nice but it was just an unfortunate experience."
"Unfortunately a very very poor experience today. Ordered burgers for take away, time indicated was max 30 minutes, came back first time after 30 minutes and it was not ready."
"We visited for dinner and had high expectations but sadly these were not met. When arriving for the 5pm dinner service we were greeted by staff sat smoking in the doorway."
"We’d been looking forward to trying one of these burgers since they first posted there burgers on Instagram. When lockdown ended, we made time to zip over and order two. We were extremely disappointed."
Ambiance and Atmosphere
Pros:
"We went here as a food stop on a Doe do and the food was amazing. They even supplied us with an aircon unit, as the place does get heated up from the kitchen."
"Brilliant place. Venue is nice and relaxed, service was great, food was awesome!"
"The best burger joint in Bristol. The areas and nearby shops are also good."
"Great staff, great food! The fries are very large portions. I'm a big eater and I would have been happy with sharing a bowl."
"Small place, modern, Menu is small no starters or desserts, but the food is lovely, burgers are tender, and full of flavour, had the mac and cheese and loaded fries which were also delicious."
"The restaurant is a little small but they made good use of the space and haven't crammed the tables in so it's comfortable."
"Great food and lovely service. Came with my family for a Saturday night treat and it did not disappoint."
"The restaurant is lovely, you get nice napkins and the place was very clean."
Cons:
"The restaurant was also quite warm which was slightly uncomfortable."
"Only took a star off for Atmosphere because the restaurant got quite smoky while we were there (smoke from the kitchen, not from cigarettes)."
"If I could give more than five stars I would! Best burger I have ever had in my life, took a while to come 45+ minutes but was worth the wait because it was so nice."
"I would also recommend booking as they have very limited seating. I think they could just about seat 24-30 people."
"Number of tables are limited."
"I had to chase the status of the food after waiting 40+mins. They said it would be another 5minutes but unfortunately it was another 10."
"The restaurant is a little small but they made good use of the space and haven't crammed the tables in so it's comfortable. No air con was the biggest downfall on a hot day it was a bit warm."
"Service is good but dining experience let down by poor ventilation in the restaurant. Smoke from the kitchen visibly sits in the room. Left with clothes smelling of fried foods."
Pricing and Value
Pros:
"Went there seeing an Instagram reel, and it was absolutely worth it!"
"Will definitely go back."
"If I could give more than five stars I would! Best burger I have ever had in my life, took a while to come 45+ minutes but was worth the wait because it was so nice."
"The food is excellent (in my opinion the best tasting burgers in the area) and the fried pickles are a must try!"
"Thank you so much to the great front of house staff (evening Saturday 21st Oct). They were super friendly and welcoming!"
"We had a great evening here and would highly recommend it."
"The areas and nearby shops are also good."
"Real good burgers, some of the best around and hands down the best in Clifton."
Cons:
"I'd expect a side as well if paying £15 for just the burger alone."
"However, what really made it a not particularly enjoyable evening was the service."
"The food itself is pretty good - I expected it would be a bit more exciting, but it was reasonably tasty."
"The burger a little dry and very expensive (around £15 for a single patty beef burger with no fries)."
"The restaurant is lovely, you get nice napkins and the place was very clean. Its definitely not a fast food place based on the price."
"Also they automatically add 10% service charge to your bill. I usually do leave a tip of the service is good, but I hate it when restaurants automatically assume you will and put the customer in the awkward position of having to refuse."
"It’s certainly not worth the rather high price of £12 for a single 4oz (at best) burger."
"The burger itself was fairly juicy. I was expecting it to be cooked pink, but wasn’t which is a shame."