Address: Woods End, Norwich, NR14 7ED, United Kingdom
Phone: +441508538005
Rating: 4.5
based on 167 reviews.
Service
Pros:
"Extremely friendly and attentive staff."
"Staff settled into a well organised service as soon as the restaurant starting getting busy."
"Staff were lovely and attentive."
"The staff were all super friendly and helpful and very attentive."
"Good friendly service,courteous and with a smile,always a bonus!"
"The staff couldn't do enough for you and the owner was an especially lovely man who was happy to accommodate my wife's dietary needs."
"Staff were extremely friendly and helpful and would definitely recommend."
Cons:
"Shocking service, they had not got our table ready."
"Waited 2 hrs for lunch. Man at the bar was abrupt and told us to find a table outside as it was table service."
"But if the place is remotely busy, getting drinks at the bar is a nightmare!"
"Absolutely shocking and rude service on the part of the management."
"Terrible, awful rude and shouty landlord, tried to charge us for ice and shouted when we queried it."
"Appeared a little chaotic on arrival."
"On this occasion, disappointing, considering it wasn't busy the service was slack."
Food Quality
Pros:
"Absolutely one of the best lunches we have had."
"The food is excellent, if busy you might have to wait a bit longer but its worth it."
"The food was excellent - full menu is served inside, with a smaller menu outside."
"Food was cooked fresh, and was delightful."
"Finest champagne by the glass from secret wine cellar accompanied by Canadian Lobster and lamb cutlets all served by the friendliest lady and owner."
"Food absolutely excellent second visit made to feel welcome staff friendly well worth a visit."
"The food was fantastic and the service was equally as good."
Cons:
"Great location but very poor quality of food! The menu is so limited!"
"Disappointing food, lovely view."
"It's way over priced and menu is limited."
"The burgers are to be avoided. Very dry and overcooked with so many dried herbs I wonder if the pot slipped!"
"Seafood linguine looked anaemic with really tiny prawns & mussels and little taste - not what I expected from somewhere that promotes seafood."
"The rather expensive half a lobster we both ordered, was not a half a lobster but a lobster tail."
"Food average, let down by obnoxious later aged males making lurid comments about young female waiting staff while owners sat at table beside them not seeming to care for their staff wellbeing or feelings."
Ambience and Location
Pros:
"Lovely setting for an evening meal on a warm summers night, it's a pity that the arrogant attitude of the management let the side down."
"What a fantastic restaurant over looking the broads, great spot to stop and soak up the atmosphere."
"You can't not love this place! Beautiful setting on the river, good to great food and a decent range of beers and wine etc."
"The restaurant decor, fixtures and fittings are just high class, the ambience is very comfortable."
"The location can’t be matched by any pub, as it’s sat on the corner of the Yare, with an amazing view from the decking is the river."
"Beautiful restaurant on the river."
"Beautiful setting with tables on the waters edge, as the name might suggest!"
Cons:
"So the rumours that this happens are true!! Just been thrown off a mooring within 10 mins of finishing our £150 meal for two!"
"We did pay £16 for two drinks, but needless to say will not be coming back and will advise all friends and family to avoid this place too."
"Very arrogant and very hostile and made us feel like they couldn’t give us the time of day from the second we arrived."
"However we found the menu very limited, uninteresting and carb heavy for a light lunch... Not a salad in sight."
"The initial welcome is no better than last time. We initially felt like our custom was unwanted but the waitress did warm up after a while."
"Really narrow, busy lanes lead to the establishment in both directions making it difficult to access."
"The place is decorated like a cheap branch of costa coffee...avoid at all costs and go to the next village, this place is the worst pub I have ever visited."