Karen Ritchie Estates Ltd Reviews Summary

Professionalism and Knowledge of the Team

Pros:

• "The Karen Ritchie Estates team were professional from start to finish during the sale of the property."
• "Having used several Estate Agents in the Bolton area Karen Richie Estates offers by far the most personalised and comprehensive service."
• "Karen Ritchie Estates have sold two properties for me and each time they have given excellent service."
• "Karen and her team especially Chloe were really helpful and professional in selling our house."
• "Karen Ritchie estates were recommended to us & they didn't disappoint."
• "Karen and her team provided a professional, friendly, courteous and committed service enabling us to sell a deceased family members house."
• "Karen Ritchie and her lovely team were all very professional and very helpful, they sold our property in no time at all."
• "The team at Karen Ritchie estate were truly amazing! They were professional and responsive."

Cons:

• "Be prepared to be lied to to your face and hung up on. They couldn't care less about you. Absolutely unprofessional company."
• "Very dishonest estate agent. Would avoid at all costs. Notorious for hiking prices of properties and telling buyers that they have received higher offers."
• "These guys are living in the dark ages. Try and grow up and be an agency that is flexible around viewing times to look at property."
• "I'd imagine if your selling she's great but as a buyer I don't appreciate being told what to do with my money or being threatened to be 'taken off the books' if we didn't give feedback within a couple of days."

Communication and Support

Pros:

• "They communicate well keeping all parties up to date and chase when necessary."
• "From start to finish, the entire process was flawless."
• "Karen Ritchie Estates has an amazing team who all work together with the number one goal of looking after their clients while selling their homes."
• "Fantastic service and great communication from start to finish."
• "An excellent experience from start to finish. From initial contact and a visit to the house by Michelle right through to completion, we were kept fully informed at every stage."
• "The whole team work so hard & are tireless in their efforts working on your behalf."
• "Excellent professional service with a personal touch. We were kept fully informed at every stage of selling our property."
• "We received more than expected for the property and the fees very reasonable. We would highly recommend Karen and the Team! Thank you."

Cons:

• "Rude and not flexible at all. Tried to make a booking and the responses from Natalie were shocking."
• "I called them for viewing a property that was behind my street. The receptionist said they were going to start viewing after two weeks."
• "I am so pleased with the service that Karen and her team provided. They made the whole process so easy and stress free."
• "Can't thank Karen and her team enough for the sale of my property from start to finish totally professional in every way."