Savills Wandsworth Estate Agents Reviews Summary

Category: Real estate agency London

Address: 12 Huguenot Pl, London, SW18 2EW, United Kingdom

Phone: +442088771222

Rating: 5.0
based on 143 reviews.

Agent Performance

Pros:

  • "Matt Jacques was amazing in helping me find my first property in a very difficult market."
  • "Beth was fantastic from start to finish. She helped us find our perfect home."
  • "Harry was organised, kind and helped me find the perfect property."
  • "Our sincere thanks to Beth for helping us purchase our home in Wandsworth."
  • "Standout superstar without a shadow of doubt goes to Matt Jacques."
  • "Matt was incredibly professional and knowledgable of all the properties he took us to see."
  • "Matt has been an absolute professional to work with and I can’t thank him enough."
  • "Our sincerest thanks to Savills and in particular Hysen Berisha, our lettings negotiator!"

Cons:

  • "Not everything I asked for from the seller was obtained as part of the negotiation."
  • "Good support during the tenancy period. However the initial signing and vetting process was very aggressive."
  • "We have been scammed out of 400 pounds of our deposit for unreasonable issues when leaving the property during lockdown."

Communication and Support

Pros:

  • "Matt was also incredibly responsive and polite throughout the period from offer through to completion."
  • "He was incredibly efficient in his responses. Matt was particularly helpful in his communication between us and the sellers."
  • "In particular, I found her communication and responsiveness outstanding - always keeping us updated and informed along the way."
  • "Proactive, excellent communicator, calm under pressure, and wholly empathetic - he is an absolute credit to Savills."
  • "As we were both first time buyers he helped in making the process as stress free as possible and was never too 'pushy' but always contactable when we needed him."
  • "The whole team at Savills were extremely helpful and efficient when I was buying my property."
  • "His knowledge on the property has been second to none and his patience and responsiveness has made the process a lot easier and stress free."
  • "Hysen kept us informed every step of the way and resolved arising issues in a swift and conclusive manner."

Cons:

  • "I won't rent with Savills again due to aggressive initial signing and vetting process and issues with deposit refund."

Professionalism

Pros:

  • "Thank you to Matt Jacques at Savills for a brilliant experience. Matt was incredibly professional."
  • "David and Sophie were very professional and put a lot of time into the process."
  • "From day one to meeting Adam for a valuation, to the marketing, daily communication, meeting the team, viewings, feedback, it really has been a first class service."
  • "Moving home is always relatively stressful but not for our move as we were in the safe hands of Rosie and Olivia who made the experience exceptionally easy."
  • "We have been delighted with the service and efficiency from the Savills Wandsworth team."
  • "The sales team at Savills Wandsworth were incredible."
  • "Beth Corbett was our agent and she was fantastic. Professional, friendly, and always on top of everything."
  • "Eve provided a platinum service on behalf of Savills."

Cons:

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