Strood Computers & Phones Repair Service Reviews Summary

Customer Service

Pros:

• "Great service and the friendliest staff."
• "Fantastic service from a very helpful, friendly gentleman."
• "I experienced an amazing customer service too!"
• "Thank you so much super helpful and friendly."
• "The gentleman that owns it couldn’t of been more helpful and polite and professional."
• "Absolutely stellar customer service & support!!"
• "Amazing customer service. He looked at my phone once and knew exactly what the problem was and how to fix it."

Cons:

• "He does whatever he wants, but he doesn't do what the customer tells him."
• "This computer shop person is a big liar. He doesn't listen to anyone else in front of himself."

Repair Quality

Pros:

• "Brought my iPhone 6s in, phone was completely smashed and home button wasn’t working I went in it was so cheap I only expected to get my screen repaired but the friendly staff fixed my phone completely within 30 minutes to an amazing standard."
• "Took my son's iPhone to get the cracked screen replaced. It took only 45 mins and was very reasonably priced."
• "Battery on my iPhone 6 had utterly gone. Saw the reviews for this place and decided to go instead of paying £80 to apple. He changed the battery, works brilliantly, and did it for £30 while I waited for ten minutes."
• "Repaired my work laptop within a few hours and it is now working like brand new."
• "A Huawei Honor 10 lite and a Samsung A12. Both done to a superb standard, and very efficiently for a fair price."
• "Ola fixed my sons Nintendo Switch today, in super quick time."
• "Took an iPhone 7 in with the screen and liquid display destroyed, fixed in 30 minutes at a really cheap price!"

Cons:

• "After the battery replacement I started experiencing issues with touch on the screen and returned the phone to then be told I needed a new screen."
• "It was found that the phone had a damaged LCD connector on the motherboard, missing fixings, missing protective internal covers, no waterproof seal and to top it off the battery that had been fitted was faulty."

Price and Efficiency

Pros:

• "He changed the battery, works brilliantly, and did it for £30 while I waited for ten minutes."
• "Took my son's iPhone to get the cracked screen replaced. It took only 45 mins and was very reasonably priced."
• "Repaired my work laptop within a few hours and it is now working like brand new."
• "A Huawei Honor 10 lite and a Samsung A12. Both done to a superb standard, and very efficiently for a fair price."
• "I was in and out within 20 minutes. Other places were saying around 4 days or so!"
• "So pleased with the result and the price was very reasonable too."
• "Took my Samsung tablet to be repaired, and it was ready within an hour and fixed at a very reasonable price."

Cons:

• "Paid £40 which I thought was reasonable until I Googled the cost of the replacement part and the tools required to replace it."
• "He was sure it needed a new battery, he said if it wasn't there would be no charge."