Saras Fix Reviews Summary

Price and Value

Pros:

• "In terms of bargain prices they excel."
• "Highly recommend Sara Fix - and price was very reasonable indeed."
• "The price was very clever and adequate for the service."
• "I paid only £125 for the broken phone back and the broken charging pins to be replaced with original parts!"
• "They offered me a student discount too!"
• "The repair fee was reasonable too."
• "Everything was fixed within 2 hours."

Cons:

• "When I phone them for further information they said they are still waiting for new logic board delivery!"
• "1 week following repair my screen started to shatter without being dropped."
• "Really poor service and poor quality components."
• "The screen has since developed lines across the screen with the loss of functionality of the right side buttons on the lock screen - preventing me to access my handset."
• "Phone wasn't 100% touch responsive after having the screen repaired last week."
• "The quality of the screen made the screen visuals less bright."
• "All is very good although the price is a little bit high for me."

Customer Service

Pros:

• "Honest and reliable service."
• "The two brothers that work there are very friendly and very understanding and always give the best prices."
• "Been coming here 8 years!! Always leave happy & always satisfied."
• "Fantastic service from a friendly, helpful and knowledgeable professional."
• "The staff was very welcoming, they kept me updated and explained everything to me beforehand."
• "Very friendly, professional and efficient service and my phone was returned to me, functioning well again very quickly."
• "These guys are amazing! They're efficient, professional, value for money and super helpful."

Cons:

• "He got angry and told me he would not repair my phone."
• "Really extremely horrible!... These people was completely blind! I WAS A SMALL PROBLEM IN THE BEGINNING."
• "They refused to look at the phone and repair claiming I had dropped it - which I can assure I have not."
• "I would definitely not recommend this place. It is not Apple approved and they do not provide warranty for a screen repair if it is to crack again."
• "The repairman turned on my mobile phone and said that many of my screws and accessories were GONE! TIN HAS LEAKED OUT!"
• "BUT! When I phone them for further information they said they are still waiting for new logic board delivery!"

Repair Quality and Efficiency

Pros:

• "Jawad magically managed to rescue the data board and transfer it to a temporary phone so that I can access the data again."
• "They diagnosed the issue in 5 minutes, and gave me the option to get my screen fixed within the hour at a reasonable price."
• "Got my Moto G6 Play screen fixed on the same day, looks great, and good value."
• "They repaired my iPad with utmost care, very swiftly, and at a cost effective price."
• "Did amazing job diagnosing cpu had failed on iPhone and replaced part for a very good price."
• "Fixed my back camera and battery in such a short time and they are working perfectly fine now!!"
• "Fixed my Google Pixel which had water damage with 24hrs - cleaned & dried the phone, replaced the screen."

Cons:

• "I broke the camera on my Samsung s6 and needed it fixed fast."
• "Really extremely horrible! I had my IPhone 12 tested there and they said it’s the problem of logic board."
• "1 week following repair my screen started to shatter without being dropped."
• "The screen has since developed lines across the screen with the loss of functionality of the right side buttons on the lock screen - preventing me to access my handset."
• "Phone wasn't 100% touch responsive after having the screen repaired last week."
• "The quality of the screen made the screen visuals less bright."
• "The repairman turned on my mobile phone and said that many of my screws and accessories were GONE! TIN HAS LEAKED OUT!"