Apple Repairs Kent Reviews Summary

Customer Service and Professionalism

Pros:

• "Top service. Came in with a charging issue... Very quick service."
• "Excellent service sent my iPod for repair... Highly recommended thanks Phil for such a good service."
• "Excellent service from Phil. Was mortified after dropping and cracking the screen of my Samsung phone... Would highly recommend!"
• "Fast friendly service, couldn’t be happier, excellent repair."
• "Extremely happy! Excellent service and high quality touch screen repair."
• "Fantastic service - Phil booked me in to get my daughters iPhone screen replaced... reasonably priced but excellent service."
• "From time to time I need their services, they are my first choice, they are friendly and always accommodating."

Cons:

• "The top right corner of my fixed screen began to separate from the body of the iphone after 3 months."

Speed and Efficiency of Service

Pros:

• "Was repaired and returned promptly. A first-class service I will certainly use again."
• "Dropped it in on the Monday and it was ready to collect the following afternoon."
• "Called Phil and all sorted within 2 days!"
• "Super fast dropped the laptop and Phil repaired in 1-2 hours."
• "Repaired two faults on my iPod... Very pleased, thank you!"
• "Had my mother's iPhone screen replaced by Phil. Excellent, courteous service."
• "Speedy repair, high quality replacement parts, very helpful advice prior to repair."

Cons:

• "Following the first upgrade on a 7th generation iPod, I sent two 6th generation iPods to be upgraded to SD drives... the only iPod upgrade / repair that was delayed."

Quality of Repair

Pros:

• "New battery sorted out my problem... A first-class service."
• "Excellent service. Repaired two faults on my iPod."
• "My work iMac’s hard disk died suddenly and Phil replaced the disk, cleaned and checked the rest of it, then restored all my data from my backup quickly."
• "My iphone XS had a dead screen which he identified and changed for a premium screen which seems better than the original."
• "Phil is fantastic. My Mac was slow... He put additional memory and now runs as it did when I first bought it."
• "Would highly recommend Apple Repairs Kent... iPhone battery was replaced while we waited."
• "Quick professional service to replace iPad Pro screen, good vale for money."

Cons:

• "A more complex hard drive issue that had already had a failed repair elsewhere and a duff part fitted."

Value for Money

Pros:

• "Also the kindest business and didn’t get charged a penny to resolve this issue."
• "Thorough, technical repair carried out. Not just swapping parts. Reasonable pricing and friendly service."
• "Absolutely fabulous service and customer relations... completed the job quickly and efficiently while I waited."
• "Had Battery replace in iPhone 8 plus the screen cracked while doing this but of no fault of Apple Repairs... offered a discount on screen replacement."
• "Great service for a new battery for my iPhone. So far, the battery has been as good as when I first got the phone from new."
• "Very good, quick, friendly and reasonable service. Good communication."

Cons:

• "Was recommended apple repairs Kent by a friend, I had my laptop back in less than 24hrs repaired and fully working, I can not recommend you enough, great service and friendly, thank you so much apple repairs Kent."