Bill's Cardiff Bay Restaurant Reviews Summary

Food Quality

Pros:

• "Catch up with friends accompanied but scrumptious food and wine."
• "A great atmosphere and the food is excellent."
• "The food looks and tastes great."
• "Lots of tasty food choices with some generous 3 course and 2 course options at affordable prices."
• "The food is lovely, a great choice of alcoholic and soft drinks."
• "The food was wonderful. I can personally recommend the crab and aubergine risotto and calamales as a starter."
• "The food was delicious, absolutely incredible."

Cons:

• "Staff were very friendly but when your paying £40 for 2 breakfasts and coffees you expect better service and quality food."
• "They forgot also my partner’s drink and brought the food completely cold."
• "The food was bland boring and wasn’t worth the price."
• "The big brunch I ordered was so so so dry."
• "The buttermilk chicken burger was to blame I think as no one else in my party had a problem."
• "Food was generic and no match to the price."
• "The food here was mediocre, could have been a bit warmer."

Service

Pros:

• "The staff are extremely welcoming and friendly."
• "Staff were accommodating and friendly."
• "We were served by Gazel (sorry if I've butchered your name) amazing service, very welcoming and accommodating."
• "Fantastic staff where nothing was two much trouble."
• "The staff made a fuss but wasn’t over the top, spot on."
• "Fantastic service."
• "The staff was amazing under the pressure they managed fast smooth service with care and smiling all the time!"

Cons:

• "I don't like that they automatically add 12.5% service charge without a mention."
• "Not happy with £25 service charge, so with a bill of £212 sadly not worth the money."
• "Also, I’m not a fan of establishments adding an extra 12.5% just because we are a group."
• "Would have been 1 star but the pleasant waiting staff took us to a 2 star."
• "They were just very slow."
• "Very long waiting time to order."
• "Ordered desserts and 30mins later nothing."

Atmosphere & Location

Pros:

• "A great atmosphere and the food is excellent."
• "Nice atmosphere in here too."
• "Great location and ambiance."
• "Lovely restaurant, in one of the nicest settings in Cardiff."
• "Lovely setting with a relaxing ambience."
• "The cozy atmosphere is perfect for any occasion."
• "A gorgeous, sunny afternoon so the restaurant was really busy, had a great vibe."

Cons:

• "Lovely restaurant, what a shame its cashless!"
• "We were left waiting with no cutlery."
• "The upstairs gents toilet was unclean around the WC area."
• "The main Gents toilet door felt 'tacky' to the touch."
• "The ambience of the place was somewhat spoiled by the noise from passers by."
• "The room was dark, crowded and noisy, with tables too close together."
• "We stood waiting at the entrance for 15 minutes."

Value for Money

Pros:

• "Lots of tasty food choices with some generous 3 course and 2 course options at affordable prices."
• "Good value as always."
• "The meal was fairly priced for the location."
• "Excellent service, amazing value for money."
• "Prices are good for the quality meals and large portions!"
• "Great food, great service at a very reasonable price."
• "Bills is always a nice informal place to stop off that’s also really well priced. Something for all budgets."

Cons:

• "Not happy with £25 service charge, so with a bill of £212 sadly not worth the money."
• "Drinks were priced high for me (£9 for a glass of wine)."
• "I went there fully knowing it is an overpriced menu."
• "The portions are shrinking and the prices are staying the same or rising."
• "Main menu didn't have a great selection and was quite pricey."
• "Also automatic but discretion service charge is crazy as the staff never see any of it."
• "Very poor value for money."