nicemove Removals and Storage Manchester Reviews Summary

Customer Service

Pros:

• "From the care and compassion shown by Tracy in the office during a sensitive and stressful time for me."
• "The customer service and support provided by Tracy was potentially the best I've experienced from any company ever."
• "Tracy was so helpful and friendly and gave me confidence that this move, which I had been dreading, could be accomplished without hassle."
• "Tracy was incredibly helpful doing a survey, quote, and answering my many questions."
• "Tracy from the office was also incredibly helpful and really great at communicating, ensuring that we were always kept up to date."
• "Tracy & the team were clear, professional and communicative."
• "Thank you to Tracy who from the first time she answered the phone to the last time was warm, friendly, professional."
• "Tracy even came to check in on us on moving day too and made herself available if there were any problems- she really is a diamond."

Cons:

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Professionalism of Moving Team

Pros:

• "Andy and Ian, who were friendly, caring, patient and so careful and efficient with the job."
• "Andy & Mike, who did the packing up, were superb and dealt with everything with great skill and professionalism."
• "Jordan and Daz arrived on time, packed my belongings perfectly and delivered everything in excellent condition at the other end."
• "Earl, Andy and the guys handled everything with professionalism and cheerful efficiency."
• "Ian, Lee and Daz and was led by Earl who ensured that they arrived on time, packed our belongings meticulously."
• "Jordan and Big Mike arrived at the time expected, and worked quickly to load the van."
• "Calvin, Nathan & Daz worked tirelessly throughout the day - and did so with a smile on their face!"
• "Jordan F and Layton were super fast, working efficiently and were very friendly!"

Cons:

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Efficiency and Care in Handling

Pros:

• "They both massively reduced the stress of moving by providing a high quality wrapping service alongside the removal."
• "Everything was very well organised and Tracy was really responsive and on the ball with everything."
• "The team that carried out the removal were excellent as well."
• "Our possessions, including many plant containers, were handled speedily and carefully."
• "The team on moving day were on time, lovely, knew what they were doing and got everything packed and moved quickly and easily."
• "The whole team were very supportive and on hand at any time. Nothing was too much trouble and they were checking in with me that everything was fine every step of the way."
• "The team of lads on the day were absolutely brilliant. Really professional, covered and protected everything really well."
• "Josh and the team were absolutely brilliant with my recent move. They dismantled furniture carefully and then assembled it for me at our new house."

Cons:

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