ASK Italian Reviews Summary

Value

Pros:

• "We specifically went there to make use of club card vouchers (which saved us £55 on a £90 bill)."
• "Very reasonable in cost for the amount of food you get."
• "Vouchers mean good value."
• "Good value."
• "Very reasonable special weekend menu deal."
• "Good value for money as there are always vouchers and deals on the website."
• "Great value for money."

Cons:

• "The restaurant also didn't seem to have any heating on a cold evening."
• "Very over priced too."
• "Expensive too."
• "Wine is hugely over priced."
• "Felt the food was overpriced."
• "It is a little pricy though."
• "The takeout menu is extremely pricey for the size and quality of the portions."

Service

Pros:

• "Great atmosphere, lovely wine with friendly staff."
• "Could not fault service from minute we arrived until we left."
• "Lovely friendly staff. Great value for money."
• "It's the service that really makes this one great."
• "The staff do try their best though and are friendly and helpful."
• "Staff were helpful. Polite and friendly. Really made you feel comfortable."
• "The staff were amazing. I booked the wrong date but they were able to accommodate 11 people at short notice."

Cons:

• "They messed up the bill on three times adding items from another table, but they got it right in the end."
• "The only real disappointment was the speed of service. It took about an hour and a half from ordering to getting our mains."
• "Also, gave up waiting for the waitress to come back to take dessert orders."
• "Unfortunately for me and my Girlfriend ordering a normal 3 course meal we were there for very nearly 3 hours from beginning to end due to slow service."
• "The service can be patchy."
• "Good food, but often understaffed so service takes a long time."
• "The whole order at the table on an app messes up the service."

Food Quality

Pros:

• "Lovely food, kind staff and a nice vibe in the establishment."
• "Good quiality food."
• "The food is really nicely presented and tastes super."
• "All of the food is great, the desserts are delicious."
• "Their starters and main courses are absolutely splendid."
• "The food came out hot and cooked perfectly."
• "Food was absolutely delicious and extremely filling."

Cons:

• "Had spaghetti carbonara last night but it was not amazing. Too much pepper and not enough sauce flavouring!"
• "When our food eventually came the chicken had obviously been sat waiting for a long time. It was burnt and very dry."
• "The quality of the food was not good especially the dessert which was disgusting."
• "Food was good but lacking a little taste on this occasion."
• "Food was bland no seasoning and a tiny portion as my husband had a calzone the size of a pasty!"
• "Prawns was missing delicious butter which last time they were covered with."
• "Food dry and under seasoned - I had a pasta bake thing which seemed like it had been knocking around the kitchen / in the oven too long."

Atmosphere

Pros:

• "Nice atmosphere great experience."
• "It can get very busy and has a good atmosphere."
• "Restaurant was a little chilly, but very clean and tidy, as are the upstairs loos."
• "It was busy but it didn't feel chaotic like some busy restaurants do."
• "Lovely location, clean and well laid out restaurant. The decor is great with friendly, helpful and pleasant staff."
• "Great food nice atmosphere and its nice to see an Open kitchen."
• "Lovely warm atmosphere and very good value for money."

Cons:

• "Not brilliant. Crumbs all over table and chairs."
• "Staff was vaping whilst clearing tables in the garden area."
• "It got really hot in the restaurant and I was quite surprised at how busy it was for a midweek meal out."
• "Slow service, missed me for drinks order, missed me for starters and mains order, just not attentive enough."
• "Despite advertising that this restaurant is open until 10pm this evening on arriving at 8.30pm we were told they are closed!!!!"
• "By 9pm we were still waiting for our starter to arrive."
• "Slow drinks service."