Wahaca Cardiff Reviews Summary

Food Quality

Pros:

• "Food tastes excellent. Brilliant for gluten free food."
• "The food was amazing! The spice had just the right amount of kick to it."
• "Each time the food and service have been excellent."
• "The food was great and tasty and fresh."
• "The food comes out fresh, fast and delicious."
• "Top quality delicious food."
• "The food was just so tasty! Enchiladas, Burito, Taco all of these were outstanding."

Cons:

• "It was very oily and a couple of minutes after taking a bite my friend was violently sick."
• "Food was not that nice considering the price."
• "Nachos starter ok well presented but poor taste."
• "However the food portions were extremely small in comparison to their price."
• "Worst excuse for Mexican food ever."
• "Tacos to top it all off were dry and not special."
• "The cauli bites were sadly atrocious and very pricey for what received and looked nothing like the image online."

Service

Pros:

• "Staff very knowledgeable and friendly and I felt very safe."
• "Then staff were very friendly and helpful."
• "Jess was a fabulous and very happy server."
• "Service is always really good and fast."
• "The staff are so knowledgeable and friendly and made us feel welcome in several languages thanks to Haz our amazing server."
• "Very good food and wonderful service. Fast and professional."
• "The staff was lovely, service was quick and they help with any enquiries about anything."

Cons:

• "Service was slow and sluggish."
• "Overpriced and underwhelming."
• "However she finished her shift AND the women who took over was AWFUL! No customer service skills whatsoever..."
• "When I asked how long a wait would usually be I got a very sarcastic reply saying she can't tell the future... this woman was incredibly rude."
• "Service was friendly until we - apparently - gave him a hard time because we were not familiar with the local customs."
• "The staff kept coming back so many times to ask if wanted to get any more food, and they interrupted our conversation a lot."
• "Service was a let down."

Value

Pros:

• "Always costs less than expected."
• "With drinks it comes to between £40-50 which includes service and Vat."
• "Excellent value and great atmosphere."
• "And it’s priced really well!! Unlike others I’ve been too."
• "Fantastic food at a very reasonable price."
• "Wife and I had a good fill plus alcohol for £35 which we considered good value."
• "Price was very reasonable. Overall an excellent night."

Cons:

• "Value for money not good as we came away hungry after spending a considerable amount of money."
• "Portion sizes well that's very disappointing the wife lamb Barbacoa tacos, we're about the size for a toddler with three bits of meat and cucumber, and about the size of half a mail envelope."
• "The portions aren't massive and worked out quite expensive for all of the family to have lunch."
• "I thought the drinks were over priced."
• "However the food portions were extremely small in comparison to their price."
• "The portions seem fairly small especially considering the prices."
• "The portions were small .. at £6.50 for 2 tiny tacos it really wasn’t worth the money."

Atmosphere

Pros:

• "Never had a bad meal here, staff are great and atmosphere is really fun and lively."
• "Good atmosphere and great choice on the menu."
• "Atmosphere suitable for street food fare."
• "Loved the atmosphere at the restaurant - my boyfriend and I had a lush date night."
• "There's a real lively atmosphere to the place, with a floor to suit those looking for a quick bite, another to suit larger groups in the middle and a great area at the top with separate bar to suit parties."
• "The atmosphere is great and the staff are friendly and helpful!"
• "The atmosphere was buzzing, with vibrant colours."

Cons:

• "Definitely not for kids, what the menu said was mild in reality was really spicy."
• "The restaurant is nicely decorated but has no vibe or atmosphere and feels pretty cold."
• "The area was completely empty we were the only table sat there, the lights were bright and it looked like this part of the restaurant is closed."
• "Sorry, not the best place for me, won't return."
• "Although if you are group of 5 or more you will be charged for 10% service fee."
• "£7.50 for 2 small festive tacos is overpriced in my eyes."
• "We have never been asked if we would like another drink or did have a check back."

Accessibility

Pros:

• "The restaurant also looks amazing! Very stylish look. Clean toilets and amenities."
• "Clean toilets too up on the 2nd floor!"
• "My only negative was the washrooms are on the top floor but there is a lift for people with restricted mobility."