Address: Jerome Retail Park, Bridgeman St, Walsall WS1 3QB, United Kingdom
Phone: +441922748800
Rating: 4.0
based on 159 reviews.
Customer Service
Pros:
"Also, a big thank you to Tracey who served us. She was very friendly and professional."
"Staff are really fantastic even check out back to see if they have what want."
"Clearance bargains staff were very helpful especially the one lady who helped with my choice of a washing machine so I highly recommend this place to anyone wanting to get a bargain at a reasonable price."
"Have to say also the staff were lovely."
"Staff helpful and pleasant."
"Amazing service popped in to buy an armchair asked if I could take a close look to a very helpful young lady who was extremely polite."
"If I have ever had a problem they have sorted it out instantly. Highly recommended."
Cons:
"Abrupt rude and very unhelpful member of staff on till...receipt says name was Susan."
"I was left waiting for 30 minutes got passed from pillar to post."
"Awful customer service, almost non-existent."
"Staff sometimes don't want to help, they can be rather moody."
"The woman manager is very horrible to customers. Returns are a pain to get your money back."
"Staff is rude not listen the problem. We went to the shop and they behave very racist."
"Would give it 5 stars but some staff, not mentioning who, seem very dismissive. I.e. do not care for the customer."
Product Quality and Selection
Pros:
"Nice big place with many items on sale."
"Clearance bargains very affordable, for household goods jewellery, electrical items, clothing, bedding etc."
"Good place to save few quids when you looking for little bit defective but in good condition to use almost everything for household, exercise equipment, electronic etc."
"Great place with lots of discounts. They sell TVs, kids toys, garden furniture, bedroom furniture, kitchen wear. From 10-70% off."
"Most items brand new and still in boxes. A lot of end of season or discontinued items at almost half prices or less."
"There is a huge variety of various stock."
"An excellent and varied assortment of goods at very cheap prices."
Cons:
"Slightly overrated for what it is! We were there for toys and whatever we find, not much interesting stuff."
"All the electrical items are damaged ie the fridges washers cookers are dented or scratched and cost hundreds still."
"Not a vast selection of products like they used to have a few years back but there are the essentials you'd need."
"For 2nd hand and refurbished stock, I'm surprised that it's still quite expensive."
"Good prices on items they had. But stock and selections are really poor, lots of empty spaces."
"Unfortunately it seems that the majority of stock is now clothing with significantly less appliances and technology now available."
"It's gone very much downhill. Now it's just a useless disorganized jumble."
Price and Value
Pros:
"Got a washing machine, electric cooker and fridge freezer delivered for under four hundred quid."
"You can sometimes get a bargain here. I've saved money on electrical goods occasionally in the past."
"Occasionally really good bargains to be had, especially toys although sometimes can be pricey."
"Electronics goods are refurbished as well which you can get at low prices."
"Came out with a coffee table RRP of £79.99 reduced to £7.99 and went through till at £3.99."
"The bargains they have if you get in quick enough are unbelievable."
"The prices here are good so definitely worth a trip, you never know what you'll pick up cheap!"
Cons:
"Please do not buy anything from clearance bargains, is scam, he sold me a non-working fridge."
"Not a bad place some bargains but some of the goods have clear damage from slight to seriously noticable."
"Haven’t been here in a long time but everything so expensive for a clearance shop and less choice than before might as well get that sort of stuff from a regular shop as basically same price."
"Very disappointed with the store they are now selling broken TVs and electrical goods each one has its own problems different from the other."
"I bought washing machine and it was broken. For 3 months they try to fixed but they didn't."
"Approximately the prices £20 less then the shop and these appliances is ised or refurbished."
"Disappointing, shelving areas resembles car boot table top sale, many broken or damaged items at ridiculous over inflated prices."
Store Layout and Accessibility
Pros:
"Parking access is easy, loading point is ok. Disabled access too."
"Brilliant Shop Now plenty parking outside disabled parking spaces loads on flat level easy entrance for wheelchair users and mom's or dads with pushchairs."
"It's also adjacent to several bus stops and close to the train station."
"The location is also very central to Walsall town centre, so it's easy to visit other places whilst you're parked."
"There is a large shared car park outside where parking (at the time of writing) is free for the first 90 minutes."
"Its perfect for toys too!! The only downside is the ques can get rather crazy. But its free parking and free bags too :-)"
"Great shop very cheap bargains if you see something you like buy it there and then because the stock changes all the time."
Cons:
"One of the biggest trading spaces in Walsall but a nightmare of an operation - time to queue is easily 1:30hrs+."
"Parking can be a nightmare."
"Don't even attempt to park on the car park here, you will be stuck for ages and it is very tight for parking."
"The warehouse is quite big yet no baby changing room!"
"Inside is abit dark and dingy."
"It's gone downhill everything is really expensive there like everywhere else."