Hair Ministry, Kesgrave Reviews Summary

Stylist Expertise

Pros:

• "Lucy was fantastic with my daughter. Listened to what she wanted but also gave her some great advice and tips."
• "Aaliyah was absolutely AMAZING, gave great professional advice about the cut/style as well as recommendations for future dyes of my hair."
• "Lucy makes my visit a superb experience every time. Always smiling, polite, professional, expertise that is bespoke."
• "Aliyah is a fantastic hair stylist. She always listens and discusses options."
• "Lucy is always so friendly and welcoming which is so important when trusting someone with your hair."
• "Fantastic customer service and a wonderful education, cut, and style from Lucy on how best to look after curly locks!"
• "Lucy really listens to what I am looking for, addresses my concerns and what I also do not want."
• "I was channeled to Hair Ministry through Just Curls. My hair stylist was Lucy and she really came up trumps with the perfect hair style."

Cons:

• "The only negative thing I can say is that last time I was there the lady who did my wash was uncommunicative and a little rougher than I would like."
• "Had a bit of a nightmare at this salon at the end of last year. I desperately wanted to get my hair coloured before Christmas and they had a cancellation with what I thought was a decent stylist."

Customer Service and Atmosphere

Pros:

• "Lovely looking salon and very friendly staff. Would highly recommend."
• "The salon is always clean and welcoming and the staff are always kind and friendly."
• "The amazing refreshments, head massage and chair massage whilst getting hair washed and treated all makes it a very superior, luxury experience."
• "I love the atmosphere in the salon, everyone is really friendly and I feel very comfortable there."
• "The atmosphere was lovely & relaxed, all staff were very accommodating."
• "Big thank you to Morgan! I highly recommend this salon."
• "So lovely to be able to get a last minute appointment. Fabulous being pampered for a bit."
• "Been going here for years, and everytime feels such a luxury and are treated so well!!"

Cons:

• "I was a bit late for my appointment but everyone was so kind and managed to still cut my hair."
• "Bunch of unemphatic unprofessionals no value of customers time and commitment...and their booking system is a scam."