Kinki Boutique at Method Reviews Summary

Staff and Service

Pros:

• "Everyone was lovely at the salon! I was really happy with my haircut."
• "As soon as you walk in you are greeted by polite staff who are more then willing to help."
• "Cole totally transformed my hair into something amazing! The colour was just stunning and the cut was perfect!"
• "Great service from beginning to end."
• "Had an excellent experience with Kerry today, with her giving me a combination of highlights and balayage, and a trim afterwards."
• "All the staff are so lovely, helpful and very professional."
• "The stylist Roxy was interesting and kind."

Cons:

• "The owner Jason told me COVID doesn't exist!! And that he is unvaccinated and doesn't believe in vaccines!!!"
• "I was devastated by their lack of professionalism and customer care and will never attempt to return."
• "Once, I had to wait over one hour with my hair wet while my stylist was working with another customer."
• "He embarrassed me in front of the entire salon."
• "Visited last year and went back when I wasn’t happy having had my hair hacked off... I wasn’t going to get the cut I wanted from Jason so visited another salon for a correctional cut."
• "The hair stylist who served her was already 20 mins late and when they sat down to 'discuss' the style she wanted, they didn't leave her with much of a choice."
• "The whole experience was a tad uncomfortable as I was asked if I am a lesbian (which I am) and further comments were made."

Salon Atmosphere

Pros:

• "The salon is so chic ...bustling with activity, an air of friendliness."
• "The atmosphere in the salon was very relaxing."
• "The salon has a great atmosphere, very chilled."
• "The salon atmosphere is so relaxing and quaint and everyone is so nice and helpful!"
• "Relaxing atmosphere, friendly and welcoming."
• "The establishment had a good feng shui, with experienced stylists and a kind front desk worker."
• "What a lovely friendly place this Hair Salon is!"

Cons:

• "seems more and more people not happy, less and less client so need to move out from center in hidden location but still lots of false review."
• "Do not use! Very overpriced and very poor service."
• "The customer service and professionalism leaves a lot to be desired so this is the reason I won't be returning."
• "Some of the girls seem more interested in messing about (dancing, spraying water) and gossiping in front of the customers than getting on with their jobs, which personally I find very unprofessional."
• "The salon is also misleading in its offers and prices."
• "The whole experience of the salon is just too much."
• "No offer of refreshments (although looking at the kitchen on the way to the toilet you wouldn't have wanted one) the bathroom was like something from a dodgy pub in the basement."

Quality of Hair Services

Pros:

• "Cole... is a true artist and isn’t afraid to take his ideas to the next level!"
• "Big love to Jason who always makes my hair look incred."
• "I was really well informed throughout my appointment and the hairdresser is very friendly, and clearly has a lot of knowledge on colouring hair."
• "Kerry takes time to listen to what style you want, and gives advice on how to style it at home."
• "Since going my confidence in my hair has increased so much. Overall I recommend this salon to anyone :)"
• "The end result was exactly what I wanted."
• "My hair was FABULOUS for the wedding, it has never looked better, an even chocolate colour with a full head of beautiful caramel highlights."