Address: Norton, Shifnal, TF11 9EF, United Kingdom
Phone: +441952581002
Rating: 4.4
based on 219 reviews.
Customer Service
Pros:
"The staff we very helpful and friendly."
"The gentleman serving was really helpful."
"The staff are just so pleasant and helpful."
"Staff were friendly, they went above and beyond to turn the experience into a positive one."
"The staff were brilliant."
"Very pleasant and welcoming staff."
"Staff very friendly and happy."
Cons:
"Grate day out with the children then came to my daughter wanting a donkey ride paid for the ride then to be told by a very rude lady that we would have to wait an hour to go on."
"Nice selection of goods but will never go again we were on way back from bridgnirth hospital and called in 15 mins before close we asked if they had any cooked ham the butcher replied in the chiller and hurry up were closing !!an appalling way to talk to a customer."
"Came on Saturday 29 October for pumpkin picking which we booked a month ago, absolute shambles."
"Went to the Halloween Harvest 2023 today...very disappointed. Can't believe we wasted £76 on tickets."
"Me and my family went there today for pumpkin picking. The first thing we meet was the woman to take our money. She was very rude to us."
"The staff were busy doing nothing apart from singing and discussing organisational work issues LOUDLY with each other."
"Staff are not worth paying for, they don’t know how to look after customers."
Facilities & Cleanliness
Pros:
"First time on the dog park really great place to let our enormous very young dog off in complete confidence."
"Apley Farm Dog Park was a well laid out dog park with secure fencing surrounding the perimeter."
"The staff were so nice. Lovely clean toilets with disabled and child changing facilities."
"Lovely courtyard with a beautiful gift/ soft furnishings shop and restaurant with a great choice."
"Lovely farm, with activities for kids such as pottery painting and on set days they have kids workshops and pottery classes."
"In addition to the farm shop, there is an area with small farm animals and ponies for families and a dog field to walk your dog."
"What a wonderful place set in beautiful countryside."
Cons:
"Don't get stuck in the mud in the overflow car park!"
"It had been raining, so tables and chairs needed wiping as they were wet."
"Then when inside it was absolutely filthy!!! The table was wet and dirty, the play area was dusty and even left dust on my son's top."
"Café on the other side was a let down. All seats outside was dirty. We didn't even get acknowledged when we waited to be seated."
"Sticky tables dirty forks dirty aprons on staff. Real shame used to be so nice and clean."
"Parking was also disorganised with no tracks through the overflow and people blocking parts of the exit."
"To top it off when leaving you have to try and wheel spin your car over a muddy field to get out."
Food Quality & Options
Pros:
"The vegetarian platter for 2 which was more than enough food at a decent price and very yummy."
"The food is excellent quality and, on the whole, seems to be a couple of days fresher than the supermarkets."
"The local produce, in particular meat and cheese, is high quality and reasonably priced."
"The farm shop has lots of delicious food including vegan items which I was delighted about."
"Fresh and tasty food - what you’d expect of a farm shop cafe."
"The produce tasted beautiful."
"Excellent food, home prepared and freshly made, staff are always welcoming and friendly."
Cons:
"It's alright if u like doorstep sandwiches with very none tasty middles and crisps which cover half the plate."
"We ate in the cafe, staff were nice and helpful, food was nice but basic (sandwiches, jacket potatoes, chips etc) very few gluten free options and pretty costly."
"Poor afternoon tea for the price. Bread was stale."
"The coffee was fine. Cake was dry, scone was undercooked with dry mixture in the centre."
"Pork bap was unpleasant dry and tasteless couldn't finish."
"Called in today for bits and pieces and a lamb and mint pie. Such a disappointment. All pastry, hardly any filling whatsoever."
"There was hair on the cheese platter which they took away."
Value for Money
Pros:
"The butcher's is reasonable and always well stocked! The shop supports other local farmers and growers too making this a proper community place."
"Lots of fresh produce and reasonably priced."
"The farm shop has a great selection of quality goods and I'd visit there again."
"The products are very good and the meat and bakery products are very reasonably priced."
"Excellent fresh produce, extensive range of fresh meat and delicatessen, weekly specials on sausages, Lorne sausage exceptionally good."
"Loads of fresh produce on offer, still open during lockdown and plenty of wines and Christmas food in store."
"As good a farm shop as I've ever been to with a great range of reasonably priced produce and lot more besides."
Cons:
"Halloween trail £12.50 for children £6.50 for adults... Overall a complete rip off, will never venture there again."
"What a rip off, £38 for two pumpkins and a paper certificate."
"This year we've been for pumpkin picking, fireworks display and tomorrow we're going to see Santa. The drawback is food is very expensive, the choices aren't great and you're not allowed to take your own to help reduce costs so it's an expensive afternoon out."
"A very expensive morning being charged for each activity separately."
"Went to the Halloween Harvest 2023 today...very disappointed. Can't believe we wasted £76 on tickets."
"Maze was good fun but at £24 (2 adults and two kids) it was an expensive hours walk around!"
"Very misleading website said nothing about how much you actually have to spend just to see a small amount of animals then pay to go on a donkey pay to go in play pen pay to paint a piece of pottery."
Overall Experience
Pros:
"We will definitely visit again, perhaps with the grandkids."
"Well organised, kids loved getting close to feed all the animals. Breakfast with Santa was well worth it, well organised."
"Lovely well kept farm with lots to do... Indoor play for smaller children, animals to see, shops, farm shop and cafe."
"The ladies in the farm shop the restaurant the painting pottery the shops are all just so so lovely!"
"Friendly welcome, staff lovely order taken and food came quickly."
"Everything is so good, the restaurant food is lush the farm shop is fab all the little shops and the playbarn are all just so good."
"Lovely place with fantastic views. We will definitely be returning."
Cons:
"Apley could be wonderful and a lot of the younger staff do their best to make it so. However, there seems to be an inherent upper-class tone about the place."
"Went to the Christmas market. Had to queue long time to get in... the parking was awful."
"Lovely shops, cafe (with cute little feathered tenants), pottery painting... all quite pricey."
"Then when inside it was absolutely filthy!!! The table was wet and dirty, the play area was dusty and even left dust on my son's top."
"Very disappointing for my child on their first pumpkin picking experience."
"Attending the pumpkin picking today and between 5 adults and one child we managed to get 2 pumpkins as they were all smashed and rotten."
"The pumpkin picking and fair grounds (the whole reason we came) were expensive and disappointing."