Voodou Hair Salon Bold Street Reviews Summary

Customer Service

Pros:

• "Never had such a lovely experience at a hairdressers, Scott and the rest of the team were so friendly and welcoming."
• "I love going to Voodou and seeing Hayley! She always makes sure everything is perfect."
• "All staff are so welcoming and friendly and can’t do more to help you."
• "The staff at Voodou Button st were amazing, friendly and funny."
• "The girls in the salon were lovely... Chatty, funny, knowledgeable and gave me a 5 star haircut..."
• "Great staff and clean salon. Happy with all aspects of the service."
• "Always get my hair done at Voodou and wouldn't go anywhere else. I love the vibe of the salon."

Cons:

• "Staff are intimidating and abrasive and to top it off my stylist’s fingers smelt like cigarette smoke."
• "Management staff (woman with orange hair) treated me like if they were doing me a favor, very dismissive attitude, disorganized."
• "Staff barely spoke a word to me the whole time, and were only nice to me when I was paying."
• "I can categorically state that I have never been serviced by any establishment more unprofessional than that which I have experienced this evening."
• "Staff were not friendly at all."
• "Really Really BAD customer service."
• "Customer service is non existent."

Styling and Results

Pros:

• "I always go here for my haircut. I have curly hair and it is the first place that actually knows how to cut it to make it look good."
• "Absolutely stunning result. I’ve never been so pleased with a finish as I was yesterday."
• "Had my hair cut at voodoo - first big restyle since having lost it then growing it back post chemotherapy! My stylist was lovely."
• "I am not easily impressed and extremely picky. I had my hair cut here, and it's perfect!"
• "Jack was very professional and fixed my highlights he, restored my confidence about Voodou."
• "I can recommend Voodou hair very highly."
• "Sophie did such an amazing job on my hair and I could not recommend her enough."

Cons:

• "The underneath of my hair is patchy as are some of the roots and they don't blend into the bottom part of the blonde hair."
• "It felt somehow like they were in a hurry to just end the day and didn't really have the patience to pay attention to my requests."
• "I am left feeling very annoyed as I have been trying to grow out my hair for a good two years now from a much shorter style and it was very uneven during that growing out stage."
• "I left the place extremely disappointed and upset that I've just spent so much on hair I really didn't like and didnt ask for."
• "The colour left my roots and parts of my hair yellow and patchy."
• "I had a consultation at this salon and was told that what I wanted doing to my hair would be fine and they would be able to achieve it so I booked in for 2 days later. However, I was unbelievably unhappy with the results of my hair."
• "I have had the worst haircut that I have ever received - it is nothing that I wanted."

Pricing

Pros:

• "For starters I paid £100 (price after my 50% off) so this treatment was apparently worth £200?"
• "Not cheap but they did give us a discount, and it was worth the money."
• "Was a new customer so I got the senior stylist half price, this was meant to be 44 so got it for 22, brilliant!"
• "Lots of discounts available for hair appointments, and loyalty cards for full price."
• "Also I got offered a compensation for my £25 Next brand T-shirt that was stained with dye and a next colour session free of charge."

Cons:

• "The stylist told me the price would be £40, equivalent to their pricing for a blow dry with extensions, simply because my hair was curly!!!"
• "Price was extortionate even with student discount (Couldn't believe it was graduate priced too...)!"
• "You charged me £62!!! For the simplest haircut EVER, I literally just shortened my hair 3-4cm, straight cut."
• "They do amazing work but to put a toner or a grey hair dye it was overpriced in my opinion bare in mind it was with the discount."
• "What a waste of £162, even the 50% new client discount they didn’t do for me."
• "£30 with a discount for just a straight cut is definitely too expensive."
• "I ended up being charged nearly £30 more than what I was quoted."