The Nags Head Reviews Summary

Staff Service

Pros:

• "The staff were helpful with wheelchairs and very pleasant."
• "The young chap who waited our table was very approachable, friendly and excellent."
• "The staff are attentive without being intrusive."
• "Staff really helpful, pleasant and efficient."
• "The assistant manager was lovely and smiley and gave great service."
• "Gina really made my birthday memorable, she went out of her way to make me feel special."
• "The staff are so kind."

Cons:

• "Reception was rather frosty and I felt like we were imposing."
• "Service seemed slow."
• "Bit slow on getting served but understandable as it can get really busy."
• "Took 20 mins to take our order and I had to track down a waitress."
• "Food okay, waiting around for a while while all the staff stand around in a huddle talking laughing really loudly instead of asking if we need anything."
• "Long wait for food but only one waitress rushed off her feet on her own delivering food AND working behind the bar running round."
• "Was served at the bar by a very rude, condescending and unwelcoming lady called Louise."

Food Quality

Pros:

• "The portions of food were good and excellent value for money."
• "Steak & Gammon main courses were delicious & cooked to perfection."
• "The rotisserie chicken was actually very nice, I was surprised."
• "Food was hot and tasty with good portions."
• "The food is beautiful scrumptious yum yum yum yum yum yum."
• "Great cheesy fries!!"
• "Steak pie was well cooked, with decent bits of steak - no fatty bits."

Cons:

• "Had the scampi, very disappointing, didn't come with peas, and for some reason it was with French fries and not chips. All very soggy, and just dumped into a big pile on the plate."
• "got the food way to quick the meat was raw was sick couple times not long after eating the food."
• "However when it came, it was a lump of tasteless stodge lacking seasoning and butter or milk to give it taste and texture."
• "If you want a full English do not go here, no black pudding, no fried bread, no un-smoked bacon."
• "We didn't have great food other half had rump steak didn't eat as was awful."
• "Ordered Scampi & Chips. Literally came served as Scampi & Chips. Would have been much nicer to have received either peas or salad on the side. Disappointing."
• "Hunters chicken £10.95 main course was greasy and again very disappointing wouldn’t eat there again."

Ambiance & Decor

Pros:

• "Lovely environment to spend some time for our beloved partner, friend and adopted brother."
• "Inside was roomy and also had lot of tables outside to enjoy the outside breeze. Really comfortable and enjoyable atmosphere."
• "This art deco pub has now been fully and sympathetically restored in keeping with its original style."
• "Great decor, very generous portions...friendly staff."
• "Lovely pub/ restaurants. Lovely inside the art deco outside."
• "Lovely setting and nice decor too which makes for a lovely atmosphere."
• "A classic art deco design."

Cons:

• "Not sure how many stars to give from the outside it looks like an old art decor cinema and when you come inside there's lots of little nooks and booths it cool looking until you look a bit closer & see it's in bad state in places & it spoils the effect shame really...."
• "A bit dark and worn. It's capable of more but needs investment."
• "The only issue on the day was someone had came to the venue to show off their new motorbike and decided to rev the engine in the front to show off."
• "Terrible service...booking for 13 of us forgotten...had to sit on makeshift tables of different heights in aisle in front of the bar..waited over an hour for any food despite booking a specific time and having 5 children with us."
• "Food was expensive for what it was, I wouldn't eat there again but would go for drinks."
• "I mean...... As far as pubs that cater to children go, this one goes in pretty hard with both a mini playground AND a bouncy castle over the August bank holiday."
• "The place had gone through major renovations and it looks and feels nice. Food is mediocre and will not impresse at all."