The Ship Reviews Summary

Category: Restaurant Stockton-on-Tees

Address: 14 Church Ln, Redmarshall, Stockton-on-Tees TS21 1EP, United Kingdom

Phone: +441740630378

Rating: 4.3
based on 189 reviews.

Food Quality

Pros:

  • "So good I came back the next night!"
  • "1st time there and the parmos are delicious! Huge selection to choose from on the menu?"
  • "Best pub food I've had in a very long time."
  • "Delicious food and good value, this pub is definitely ship shape."
  • "Outstanding food. Great choice."
  • "Food fantastic good choice of drinks across the board."
  • "The food was amazing and very well priced I thought."

Cons:

  • "The portions were so big we didn't really make a fuss about the poor chips."
  • "We ordered 4 parmos in total where they looked nothing like they did before, the cheese on top was burnt and the chips were soggy."
  • "Prawn cocktail has no sauce just a few dots of it and we're like rubber."
  • "The food was adequate but over priced for such basic easy to prepare items."
  • "The batter was tasteless and the fish itself had a slimy consistancy."
  • "The parmesan was mediocre at best and needed a magnifying glass to spot the bechamel sauce, the garlic chicken wasn't much better, the onion rings were tasteless."
  • "However, the chips were overcooked and greasy, and my wife's waffle was burnt and hard, making it unpleasant to eat."

Service

Pros:

  • "Service staff were all friendly and the front area allowed dogs."
  • "The atmosphere is warm, the staff are efficient and friendly."
  • "We were delighted by the service and cleanliness of the restaurant"
  • "Service was great and very professional."
  • "Lindsey looked after us so well and she was a delight and so knowledgeable with the menu."
  • "Staff very pleasant and, as it wasn’t busy, was very efficient."
  • "The staff are also brilliant."

Cons:

  • "Very long wait for order to be taken, poor seating, poor service from the food side."
  • "Unfortunately we went on a Friday night for food and it was incredibly busy, waited over 90 minutes to get food."
  • "No communication what so ever and didn't even come to the table for a top up on drinks."
  • "Service was slow and sloppy - had to ask for further cutlery after starters etc."
  • "Avoid this place! They charge a 10% service charge and don't tell you about it."
  • "Table booked in advance, it took staff ages to attend to us for drinks and food choices."
  • "Service wasn’t great, had to ask for more drinks 3 times and had to ask for the desert menu twice."

Atmosphere

Pros:

  • "Feels especially serene on a beautiful summers day because of its location."
  • "The pub has a great atmosphere and is very reasonably priced - parmos are huge!"
  • "Nice staff and dog friendly, definitely worth a visit"
  • "Lovely atmosphere, lovely staff will be back, thank you 😊"
  • "The Ship Inn is a lovely pub restaurant that has a cozy, vintage feel to it."
  • "The atmosphere of the ship gave off a sophisticated vibe, perfect for a nice family meal."
  • "Interiors were comfortable and beautiful, you could spend whole days here."

Cons:

  • "Nicely decorated but we were sat at a table near the door. It was a cold and busy night with people coming in and standing in the doorway keeping the door open so we were very cold."
  • "Putting profit before safety, tables in some areas a foot apart if that."
  • "It was like a teenage boys youth club! Famous for Parmos but everything else was inedible."
  • "Horrid place no covid precautions 1 way in and out meaning people waiting 2 get in come in contact with people who leave all bunched together salad was nice chips rank parmo rank taste like rotten cooking oil."
  • "Unfortunately, our experience was dampened by the presence of unsupervised children running around, disrupting the peaceful ambiance."
  • "Service is appalling staff are a bunch of giggling kids who have no manners or training."
  • "We weren't told about the service charge either. However we were let just charged the service charge, we were charged a whole other bill on top."

Pricing

Pros:

  • "It is expensive, but worth every penny!"
  • "Delicious food and good value, this pub is definitely ship shape."
  • "Great atmosphere, great service and fantastic value for money."
  • "The food was amazing and very well priced I thought."
  • "Prices are very affordable."
  • "Reasonably priced for the quality."
  • "Prices feel very reasonable."

Cons:

  • "Prices are utterly ridiculous, no prices on menu and no wonder!!! Got the shock of our lives when the bill came."
  • "They charge a 10% service charge and don't tell you about it and they charge £7 for a small slice of cheesecake which tastes disgusting."
  • "What I don't like is service charge 10%. This should be built into the bill, increase food cost or give a discretionary tip."
  • "I 100% agree with the reviews, the prices are shocking and the parmos are very overpriced and there is no excuse for it."
  • "In terms of pricing, the overall cost, including an unexpected tip, felt too steep for the quality of the experience we received."
  • "The food is over priced and bland."
  • "But oh my goodness the price, 8.50 for a starter, 18.00 for scampi and chips."

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