The Bear of Burton Reviews Summary

Food Quality

Pros:

• "Food absolutely gorgeous, compliments to the chef."
• "Absolutely amazing food. Steak was cooked to perfection."
• "Breakfast was marvellous."
• "However when our food finally arrived it was very nice."
• "The food was also off a very high standard 😋"
• "Ate here on a Sunday evening and surprised that it was quiet. However, food and house wine of excellent quality and exceeded expectations."
• "Great selection of food and very good coffee."
• "The afternoon tea was the best we have ever had and all homemade on site."

Cons:

• "Unfortunately our food did not arrive at our table until 8.10pm."
• "I ordered the pork, and it was so dry and overcooked that I could not eat much of it."
• "We had to wait at least three quarters of an hour for a minimal serving in a sparsely occupied restaurant."
• "Was disappointed on the first visit as one of the specials had ran out."
• "Sunday dinner for 2 a wine and another drink, nearly £70! The roast dinner was very fatty."
• "Menu great service great food not up to much had to play hunt the crab in crab burger whole thing so greasy 3 of us felt like throwing up."
• "Very very disappointed, pre ordered food for it to be un available, over all very poor service and the food was very overpriced."
• "A bit expensive for wat food u get on ur plate."

Staff and Service

Pros:

• "Great friendly service in the bar."
• "Staff were extremely attentive."
• "The staff were very friendly."
• "Visited twice in a week, we had great service and a good laugh with the staff."
• "The staff were great, they took my allergies seriously, but didn't make a drama out of them."
• "The waiter was friendly and attentive - recommended a great white wine."
• "Phenomenal food and the entire building has been redecorated with no expense spared! Can’t fault the staff or service."
• "Really pretty pub hidden away in the countryside. Very friendly and efficient staff."

Cons:

• "Service was a bit slow as it was a quiet midweek outing."
• "Unfortunately our food did not arrive at our table until 8.10pm."
• "We waited a long time for the desert menu, ended up asking for it, and then no one came back to take our order."
• "Kept waiting over an hour for a basic order. No communication from staff."
• "Saturday evening good food but very slow service. 40 minutes between pudding order and service."
• "When we asked for more time to decide on our choices we were left for over 15 mins. We then waited for nearly an hour for starters."
• "Bad service, rude server kept back handed comments etc. Rolling in eyes and sarcastic remarks."
• "Very very disappointed, pre ordered food for it to be un available, over all very poor service."

Rooms and Accommodation

Pros:

• "Rooms lovely and warm all night."
• "The room was fantastic and decorated to such a high standard."
• "Booked it for my son & daughter in law & their little dog, they have dog friendly rooms."
• "The rooms were amazing, all very unique and decorated to a very high standard."
• "Stayed here Saturday night. Found this place by chance on booking.com. The room was beautifully decorated and spotless."
• "What a wonderfully decorated hotel, fabulous rooms with all the comforts you need."
• "This hotel has the absolute audacity to keep trying to charge my card for a booking that it literally locked us out of."
• "Faultless experience here. Check-in was simple and efficient. Our room (Hooke) was clean and well equipped."

Cons:

• "Only gave 4 for service as we waited nearly 1.5 hours after giving our order for food to arrive at dinner, and they weren't particularly busy."
• "Make sure to confirm your booking before you leave as mine was cancelled without my knowledge leaving me without a place to stay during a wedding weekend."
• "Terrible staff not trained at all. Food was very good but Luke warm, I should think they forgot about us and it was left to go cold."
• "Nicely refurbished hotel. Tempted to give it a 5 star, but 2 negative points: Service delivered by new staff in Covid environment was error prone."
• "The Bear of Burton is an amazing place to stay if I could give 6 stars I would! Received a friendly welcome, all the staff were lovely The bedroom and facilities were excellent and very comfortable."
• "A lovely pub, some of the bar staff need a bit more training about the difference between lager/bitter/real ale."
• "Our first visit here. Great refurbishment job done in the old pub. Very nice atmosphere and different dining areas. Very good food and attentive, nothing too much trouble staff."
• "First time at bear of Burton. The let down was the food and how long mains had taken to come out only to find that the mussles I had was bland."

Atmosphere and Location

Pros:

• "Quiet location, but very strong sewerage smell in the area and extremely expensive drinks."
• "It's location was only a short distance from the coast and we enjoyed it so much a return visit will definitely be happening 😁"
• "The location was great with lots of things nearby from historical attractions, great gyms, fast food and great restaurants."
• "Large pub with many separate areas including a terrace and garden."
• "Nicely refurbished dog-friendly bar and restaurant, great staff, beautiful bedrooms."
• "Good parking and plenty of inside and outside seating."
• "This hotel has the absolute audacity to keep trying to charge my card for a booking that it literally locked us out of because we were past the allocated check-in time."
• "A smart, well run and comfortable Fullers pub on the outskirts of Christchurch, just a few metres off the bypass - easy to miss if you don't know where it is."

Cons:

• "Quiet location, but very strong sewerage smell in the area and extremely expensive drinks."
• "It was very quiet for a Sunday lunchtime and lacked atmosphere."
• "Very disappointing, bear expensive , food littered on tables outside in our view, floor in lounge bar very dirty."
• "Sunday dinner for 2 a wine and another drink, nearly £70! No question the location is lovely and sitting out on the decking was lovely in the summer sun, but the roast dinner was very fatty."
• "This hotel has the absolute audacity to keep trying to charge my card for a booking that it literally locked us out of because we were past the allocated check-in time."
• "Upon arrival with the new government rules in place, face masks were adorned and we were given instruction to follow the arrows around the pub which included having to go out the fire exit once you had used the toilet."
• "It's really been made nice since the renovations and although some may think the menu choice is limited compared to some other places we've not struggled to find something tasty each time."
• "Really pretty pub hidden away in the countryside. Very friendly and efficient staff."