The Birch Tree Reviews Summary

Food Quality

Pros:

• "Food was ridiculously good with tasty and different choices for veggies, which is rare!"
• "Food is excellent real home made, tasty and reasonable."
• "The food it was truly amazing."
• "The Birch Tree has a fantastic menu and the quality of the food has always been fantastic."
• "Food was good and reasonably priced."
• "Absolutely amazing food."
• "The food is very traditional and simple but it's done well."

Cons:

• "Had lunch today diabolical and seems to have lost something."
• "The food is okay but nothing to shout about the Sunday dinners used to be amazing but sad to say the quality has dropped off."
• "Thoroughly disappointed this pub promised lots but didn't even deliver a little, the food was awful."
• "The steak baguette was dry and horrible and £12 each."
• "Fish had a soggy bottom, the mushy peas were solid and I have tasted better chips."
• "Food not the best for the prices. Dried mushy peas. Chips muxed with fried roast potatoes."
• "Food was average, most likely pre-made, frozen and reheated."

Staff and Service

Pros:

• "The waitresses were all great, friendly and efficient."
• "The staff were so friendly. I will definitely be back when I visit next year again. Highly recommend this place."
• "Staff was friendly and chatted like we'd known each other for years."
• "Staff were great. We were late and they still seated us with no problem."
• "All the staff are very helpful and polite."
• "The staff were warm, friendly and very helpful. Nothing was too much trouble for them."
• "The staff were very patient with us and we were never hurried."

Cons:

• "Unfortunately felt ignored from the moment we arrived."
• "Waited long time for food."
• "From the moment we entered we felt we was not welcome."
• "One of the staff members there was very rude."
• "Service however left a lot to be desired. Couldn’t wait to get you out of there, waitresses surly and struggled to put sentences together."
• "The new owners appalling attitude and lack of people skills."
• "Service was awful."

Ambiance and Decor

Pros:

• "A huge garden with a cosy raised patio area."
• "Place was well decorated and comfortable."
• "Great little snugs around the large pub making it feel smaller and homely."
• "The pub/restaurant is really pretty. Garden and patio are stunning."
• "Lovely beer garden at the rear big enough for kids to run around the nooks and crannies and the massive tree to the back made it more secluded making you feel like you were in the middle of nowhere."
• "The atmosphere and decor is relaxing and inviting."
• "The Garden is looking amazing having had lots of love and hard work put into it recently."