Wharf Tavern Reviews Summary

Staff and Service

Pros:

• "Thank you to the very efficient and friendly Victoria plus chef Chris for making this a very enjoyable visit."
• "First off the staff were lovely, friendly & welcoming."
• "The staff were courteous and accommodating."
• "The staff were attentive, the beer was amazing."
• "Staff were friendly and accommodating."
• "The staff are all very friendly and can’t do enough for you."
• "Staff are always friendly and efficient."

Cons:

• "Terrible service, stood at the bar for 10 minutes only to be told we couldn't order food because they had no clean plates?"
• "Waitress was distracted as we were ordering drinks at the bar."
• "Service was a bit slow."
• "On each visit the wait for food has been excessive, even when the pub isn't particularly busy."
• "Felt so sorry for the staff. Busy pub but only 3 staff on duty."
• "Staff had not a clue on the way to serve or apologize."
• "Service was very bad waited an hour for our food and just got a weak sorry for the wait when it arrived."

Food Quality

Pros:

• "Food is really good (best pub salad I’ve ever had) all at reasonable prices."
• "The food is presented well and has delicious flavour, with my personal favourite being the steak on my plate cooked to perfection by the chef!"
• "Absolutely delicious meal! We both had the steak and ale pie which was the best we'd ever tasted."
• "Good food and excellent selection of beers."
• "The food was excellent both in quality and quantity."
• "All of the food was good quality, well cooked and hot when brought to our table."
• "Food was very tasty and reasonably priced."

Cons:

• "Everything was frozen and you could taste it, stuffing I think was microwaved and like a bullet."
• "Frozen veg Frozen roast potatoes Frozen Yorkshire pudding."
• "The so called mixed dress salad was just chopped iceberg lettuce and was all brown."
• "The menu looked like it came straight from the freezer so we didn't bother ordering food."
• "The burger was also tasteless."
• "The vegetables and potatoes on the salmon dishes were hard and the salmon was over cooked."
• "The food was really bad sent it back food missing when it came."

Ambiance and Cleanliness

Pros:

• "Nice surroundings, pleasant staff."
• "A nice quaint place."
• "Good atmosphere, will definitely go again."
• "Atmosphere and service great."
• "Lovely place clean toilets. Nice decor good large outdoor eating space."
• "It's in a nice spot by the canal."
• "The place itself is clean, tidy, with a lovely beer garden."

Cons:

• "When did a canalside country pub turn into a techno disco?"
• "The floor was also very dirty."
• "Garden was a complete disgrace with dirty cups plates food and forks and rubbish all over the garden."
• "Outside seating was overgrown and tired."
• "This must be the most littered pubs we have ever visited."
• "Very poor social distancing guidelines and enforcement."
• "Large group of people around the bar not wearing masks."

Value and Pricing

Pros:

• "Always friendly, with a really great atmosphere - the improvement in the pub under Ash’s management is outstanding."
• "Very enjoyable experience. Lovely staff, the pub has had a much-needed makeover."
• "Stopped here on the way to Oxford lovely little pub the food was nice and the staff very helpful and friendly."
• "Refurbished and looking good, particularly at the rear where it abuts the canal."
• "We had food and a couple of drinks each for around £20 in total."
• "They are working in line with pub safe and covid guidelines from the government for a safe and enjoyable experience."
• "Great value on food and drink."

Cons:

• "Very expensive drinks really showed how customers vote with their feet."
• "Man paid £3 for 15 Mcains microwavable chips."
• "The charged me £2.30 for half pint of lemonade to put in my beer as it was flat."
• "Complete waste of £112."
• "Food was about as good as Sir Tim Martin's Wetherspoons' is, and was overpriced."
• "Drinks overpriced."
• "His attitude was just as disgusting as the food there."