The Black Boy Reviews Summary

Staff Service

Pros:

• "The staff was excellent as well and couldn't do enough to make sure everyone was having a nice time."
• "All the staff were so friendly and accommodating."
• "The staff are very attentive and pleased to help."
• "The staff were friendly and efficient at all times."
• "The staff are always very friendly and welcoming."
• "Very friendly, polite and considerate staff."
• "Staff very friendly and nothing was too much trouble."

Cons:

• "It looked like they were understaffed behind the bar."
• "I called to make a booking and was passed to three staff members before one could actually complete it."
• "One member of staff was so rude I left my meal as the meat wasn't cooked."
• "The staff were miserable."
• "Staff was verging on the rude side ended up cutting the meal short just to leave."
• "The staff were in good spirits and pleasant despite it being a very busy warm day."
• "Staff- students with no clue what they doing."

Food Quality

Pros:

• "This is a pub that cooks food fresh from raw ingredients."
• "Definitely worth the price."
• "Food was good we had the fish pie."
• "Excellent cod and chips."
• "Lovely traditional pub food and the fish is huge... Personally recommend the fish and chips."
• "The food is homemade and my personal favourite is the Cod & Chips."
• "The food was amazing and the waiter was really friendly, great customer service from them."

Cons:

• "I ordered steak Medium Rare, it came well done. The veg was hard also."
• "Food was disappointing…"
• "The cauliflower had more black patches than a Dalmatian dog."
• "Kids both had burgers (adult ones) and they tasted very cheap meat."
• "Both the starter and main were clearly frozen and/or processed packet meals."
• "Roast dinners were all frozen products, and something I’d compare to what you’d be served at a service station!"
• "The chips on our meals were inedible."

Atmosphere & Location

Pros:

• "Big, clean, canalside pub restaurant in a picturesque setting."
• "Lovely garden by the river and a small playground for the kids too (recommended for ages 5 and above)."
• "Nice location by the canal. Great food... well the steak ale and mushroom pure was anyway."
• "Lovely beer garden next to canal."
• "The countryside and canalside setting is real bonus and lovely to visit."
• "Canal boats moored up and gracefully drift past."
• "Beautiful location."

Cons:

• "Now it has more of a restaurant feel aimed around the older generation. The atmosphere has been lost."
• "Just too much going on, tried to fit too many people in so constantly getting knocked by people and waiting staff when trying to eat!"
• "You no longer have the play area, you ought to remove those photos......#misleading"
• "Picturesque old pub, with lots of space in dining area I but found the disabled toilet awkward to use in a power chair."
• "Still OK but somehow looking a bit shabby these days. Really could do with a nice renovation inside."
• "Sitting inside can feel a bit cramped."
• "Now it is just a big pub."

Value for Money

Pros:

• "Menu is quite large and pretty good value for money."
• "Great price for the main meal."
• "Fairly priced."
• "Food is good and menu is very reasonably priced for good quality."
• "Good value for money."
• "The weekend menu is very varied and good value for money."
• "Food is good value for money and you get a lot for your money."

Cons:

• "Not sure the prices of the steaks were justified in the quality which was disappointing."
• "They charged for two bottles of wine then we had one!!!! Charged for soup £7 then cost £5."
• "Way overpriced for the quality of food."
• "There prices are not cheap but the food is poor to say the least."
• "Food and drinks got expensive now plus quality has dropped."
• "Found the puddings to be expensive for the amount given."
• "The food was very poor and overpriced."