The Mermaid Cafe Bar & Restaurant Reviews Summary

Category: Restaurant Mumbles

Address: 686 Mumbles Rd, Mumbles, Swansea SA3 4EE, United Kingdom

Phone: +441792367744

Rating: 4.5
based on 260 reviews.

Food Quality

Pros:

  • "The food is outstanding, It was the nicest meal I've ever had."
  • "Delicious sunday dinner, everything is fresh vegetables n plenty of it. Meat selection was succulent."
  • "The food was amazing, I had fish and you could literally taste how fresh it was."
  • "Sunday carvery absolutely fantastic. Thick sliced lamb and beef. Gorgeous vegetables with thick gravy."
  • "From the wonderful giant king prawns to the melt in your mouth steak, this place is a must for all the family."
  • "The food was amazing! The fish was gorgeous and they had the best garlic bread ever!"
  • "The food is always fabulous."

Cons:

  • "Had fish and chips chips were hard, overfried and batter on fish was soggy not crisp fish inside good."
  • "The prawns and mussels were so overcooked they were like rubber, and the salmon was mushy."
  • "The beef pie was terrible... The pie came with a side of steamed vegetable steamed to a mush, flavourless mushy vegetables."
  • "Main courses disappointing, especially for the price - husband's steak was not hot, my oven cooked salmon was cooked but had obviously been left on a side somewhere as was cool when it arrived with cold and considerably undercooked veg."
  • "The carvery was completely ruined with the taste of the gravy and I can only describe it as resembling vinegar."
  • "The sausage was burnt and hard to chew."
  • "He said it was the worst mixed grill he has ever had, the meat was all overcooked and not of a great quality."

Service

Pros:

  • "Service was quick and friendly."
  • "Staff very pleasant, venue lovely and clean."
  • "Staff are really friendly and service was delightful and very professional."
  • "Service was prompt and very friendly indeed."
  • "Staff were friendly and service excellent."
  • "Service was great. Lovely staff."
  • "The staff are so friendly and chatty and the food is very very tasty."

Cons:

  • "Service was less than standard."
  • "Service was a little slow."
  • "Waiters and waitresses don't know what they're doing - one turned up to the table with something and asked, who's is this?"
  • "Starters turned up at different times, with a couple not turning up at all."
  • "We booked for 6 30 and were served starters at 8 35 main meal at 9 30."
  • "Both steaks were over cooked and seemed to look smaller than the advertised weight."
  • "Too many staff came to the table, too many times."

Atmosphere & Location

Pros:

  • "This place is absolutely lovely, only ever stopped here for an ice cream and a cup of hot chocolate."
  • "Just off the strand beach side walk, an ideal spot to have a break as we walked the Mumbles coastal path..."
  • "Sat in the garden on the opposite side of the road. Really pleasant experience just like being on holiday."
  • "Really liked the ambiance."
  • "Loved the decor and loved the ambience."
  • "With a lovely view over the sea to Swansea it was a very pleasant experience for our evening meal."
  • "Amazing location on the front with outdoor seating facing seansea Bay."

Cons:

  • "The place is overcrowded and noisy, cannot have good conversation."
  • "At the time of our visit the heating was on full blast which made it uncomfortable."
  • "The whole experience spoiled by background music which was too loud making conversation with anyone except the person next to you impossible."
  • "A little more chaotic than we had last time with one meal being forgotten and the atmosphere is definitely less pleasant when the restaurant is that full!"
  • "During the pandemic I did expect to see sanitiser at the entrance / exit but none present."
  • "We visited this restaurant last week and had a close encounter of two dogs potentially having toxic poisoning."
  • "Outdoor furniture rustic, and service super sweet!"

Value for Money

Pros:

  • "The whole meal was excellent value including a bottle of chenin blanc."
  • "For the price you're paying, the food is well worth it."
  • "Food is great and staff during the week are so lovely and friendly."
  • "Cracking pub grub. Two courses for £12.95."
  • "2 courses for £9.95 which is terrific value for money."
  • "The prices were very reasonable - I'd have willingly paid more!"
  • "A good selection of meals on the menu and reasonably priced."

Cons:

  • "I feel it was very overpriced for the quality of food we had received."
  • "The food just isn't up to scratch, a meal for two and 4 beers £70, for that I expect fresh fish and for the veg not to have come straight out of a packet."
  • "Was expecting something special for the higher prices but carvery very basic."
  • "Stay away from the £14.95 build your own pizza just over priced."
  • "To be honest would have expected better considering we paid over £120 with free sweets included."
  • "At a price level that is taking the proverbial."
  • "Always been a nice restaurant, BUT unfortunately gone down hill big time last 6 mth now frozen chips small quantities cheap pub grub at expensive prices STAY away if u want value for money honestly."

Accommodation for Pets

Pros:

  • "Great to see restaurants that are dog friendly."
  • "Dogs are allowed."
  • "Very friendly staff, and was dog friendly to boot."
  • "Perfect restaurant for those of us with dogs, you will receive a warm welcome, your 4-legged companion will get a treat and you can eat some of the best food around."
  • "Fabulous atmosphere n service, even ur fur babies are welcome."
  • "If you want a dog friendly place where dogs are made truly welcome then this is it."
  • "They allow dogs in to the restaurant and have a section for dog lovers to dine."

Cons:

  • "The place is extremely dog friendly!"
  • "The Mermaid promotes the virtue of being dog-friendly, which it certainly is."
  • "Leaving the best till last. Wish we found this place earlier as they have a Dog Menu!!!"
  • "They welcomed dogs indoors and outdoors and even treated our pup to free dog biscuits."
  • "Friendly and welcome, including an extra special welcome for our dog."
  • "The staff were brilliant with my dog (providing her with lots of treats and water), they happily accommodated me being gluten free."
  • "We visited this restaurant last week and had a close encounter of two dogs potentially having toxic poisoning."

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