Harvester Llantrisant Reviews Summary

Food Quality

Pros:

• "Amazing BBQ sauce too!"
• "Salad and rolls are fine and fresh."
• "Outstanding staff, lovely atmosphere and good food at affordable prices."
• "Salad bar was good and the dirty fries were okay."
• "The food was cooked perfectly."
• "Food was lovely."
• "The food was great, lovely big portions and place throughout."

Cons:

• "The waitress was lovely but my partners food turned up burnt."
• "Absolutely awful meal, staff were ok but the food was disgusting, had to send meal back a new one was provided but the same again."
• "Food was not good I send my back soon as it came it was overcooked"
• "Staff were very polite, however food came out cold, muffins were stale."
• "Ordered a mixed grill and when it arrived steak & chips were cold."
• "Southern fried chicken goujons were completely tasteless and could just taste the oil."
• "The Mac and cheese came out cold so we sent that back."

Service

Pros:

• "Had a lovely meal here this afternoon. Our server was a lovely polite lady called Ellen."
• "Service was quick and good quality and would highly recommend as a family meal out."
• "Staff who served us was really attentive & friendly. Great job."
• "Was greeted with a smile and a hello, didn't wait long to be served by Jess they were lovely."
• "Would recommend to friends and family and will be back."
• "staff were very helpful & friendly"
• "all staff were friendly and welcoming"

Cons:

• "Pleasantly surprised how terrible my overall experience was here. In a nutshell came in for breakfast and ordered a lunch meal due to the waiting time."
• "Overall, very disappointing meal and terrible service."
• "Staff are really slow"
• "Server was rude and needed to be called over any time we wanted him."
• "21 empty tables but still a 30 minute wait for one, Manager needs training in how to manage staff rota's."
• "not 1 member of staff came over to ask us for drinks or food"
• "Waited 30min for my starter and still nothing. People came in after us and ate before us."

Cleanliness

Pros:

• "fresh and modern restaurant, well laid out and clean"
• "The restaurant is clean and the toilets are regularly inspected."
• "Very covid aware - we were asked to 'check in' and sanitise our hands before being seated."
• "Clean throughout and great toilet facilities too."
• "The restaurant was very clean upon entering, the toilets were very clean."
• "The table was very clean and tidy."
• "Very pleasant surroundings spotlessly clean and felt very safe with the Covid on the rise."

Cons:

• "Walked in got shown to a table, we sat down, the chairs were disgustingly dirty full of black marks and stains, we moved to a different table were the seating was wrecked and peeled off, also the cutlery was dirty."
• "The carpets were dirty, skirting boards covered in grime."
• "It’s looking a bit run down in there now the seats etc are all ripped, and the menus are always dirty."
• "However in this particular Harvester cleanliness needs to be addressed especially the floor areas."
• "Awful service, asked for under the table to be cleaned when we sat down, because chips etc had been squashed into the floor and it was slippery it still hadn't been done when we left."
• "Salad was awful. Lettuce was brown, tomatoes, cucumber was shrivelled, coleslaw smelt awful and it was brown."
• "Awful place....ripped seating...overpriced food."

Atmosphere

Pros:

• "They offer inside and outside seating also."
• "This Harvester is Modern, bright and trendy Harvester and I loved it."
• "Great service from the moment we entered."
• "We had a lovely welcome when we arrived."
• "Sat in the little bar area which was very nice."
• "Staff are lovely."
• "Great salad bar, I had my birthday there and they bring out the cake sang happy birthday."

Cons:

• "This place sticks in my mind for all the wrong reasons, mainly bad food and generally not that nice a place to be."
• "To be honest it's nothing like any other Harvester I've been to. It's a dump and we'll never return."
• "Very crowded. Went at lunchtime and wasn't very impressed by the menu."
• "Worst place I've been to. Staff were on their phones and doing nothing. DO NOT GO HERE."
• "It's a nice place but I think some of the staff would rather be somewhere else"
• "When this place opened it was excellent but has gone downhill rapidly. Very understaffed so that waitressed are run of feet and consequently service is really slow."
• "Overall it was an ok experience, nothing stood out above what you would expect from a Harvester."