Zizzi - Exeter Reviews Summary

Service

Pros:

• "The attentiveness of Staff and the Service was Refreshing."
• "Service was prompt and efficient."
• "It was a really busy service, we hadn't booked... The whole evening was seamless, no long waits, friendly and efficient young staff."
• "They were very attentive to our needs and if we required anything else during the meal."
• "The staff were very attentive and checked on you periodically."
• "Our serving staff were really efficient, friendly, attentive and patient."
• "The staff charming and attentive."

Cons:

• "The service was slow and some of the food was not well cooked."
• "Very slow service, at taking our orders and getting the food."
• "Firstly, terrible and slow service, We opted for the 3 course set meal."
• "Poor service (2 staff on) and prioritising Deliveroo over eat in customers."
• "The place was packed and so the service was slightly slow."
• "Over an hour wait for starters and nearly two hours before we got our main."
• "Waited ages for our order to be taken."

Food Quality

Pros:

• "The food was nice flavours good my wife loved her sea bass."
• "Very food good at a decent price."
• "The sharing starter was outstanding, great tastes and portions."
• "The food is amazing, so tasty, and portions not too big."
• "Food was perfect as always, no complaints at all."
• "The food was really well presented. Looked and tasted amazing."
• "The food here was absolutely delicious! We had pizzas that were amazing."

Cons:

• "This time my pasta was looking like dog food! No cheese, no nothing just boiled pasta this is a joke!"
• "The Pork belly not so good....and quite pricey."
• "All the pastas tasted very bland and tasted like nothing."
• "The chicken calabreze was a bit burned to the bottom of the pan, and the sausage ragu didn't have much taste to it."
• "The sharing stack was generous though the calamari was tasteless; my husband's calzone was 'the worst ever'."
• "Calamari was undercooked and bland, beetroot starter colourful looking but tasteless."
• "The food was very expensive for what we got."

Ambiance & Decor

Pros:

• "The place is beautifully decorated and has a great atmosphere."
• "Such a Relaxing atmosphere and so Unrushed."
• "The place itself is lovely and ambiance always good."
• "Great atmosphere, food came very quickly and the staff were really friendly."
• "Atmosphere is great with good decor."
• "Beautiful interior."
• "Lovely atmosphere with plenty of room around tables and not too loud."

Cons:

• "Nice atmosphere though shame about the portions."
• "Door was often left open with people queuing to get in."
• "Another noisy, echoey restaurant with all hard surfaces and no sound absorbent materials."
• "The restaurant seemed to be going for a cafe style/American dinner layout. The confused nature of booths accompanied with patio tables and chairs clashed a bit too much."
• "The acoustics make normal conversation impossible."
• "Also the restaurant is in need to some acoustic treatment as the echoing of voices makes speaking to anyone on your table near impossible. Needs more soft furnishings or sound dampening materials."
• "Suprisingly busy but that just meant an enjoyable ambience."

Value

Pros:

• "2 for 1 with taste card really makes a difference when it comes to the bill!"
• "It is a pretty good deal."
• "Excellent value."
• "Good quality and reasonable prices."
• "The prices are reasonable and if you have a TOTUM card, you get a large discount, which makes it hands down the most affordable of Exeter's restaurants."
• "Great place for a quick and cheap lunch (especially with a taste card)."
• "Drinks were well priced and tasty."

Cons:

• "I doubt I'd pay full price to come here as I think it's overpriced somewhat for what it is."
• "The Pork belly not so good....and quite pricey."
• "The food was very expensive for what we got."
• "Very expensive for what turned out to essentially be just mc fries and battered chicken."
• "Ridiculously overpriced."
• "Food was alright .. nothing special and it was very expensive."
• "Very mediocre food and ridiculously overpriced."

Accessibility & Accommodation

Pros:

• "Great for all allergy sufferers all catered for."
• "I could enter on my scooter and park it beside my table without causing any problems which is a big plus!"
• "I find it hard with eating out due to allergies in our family and this is the first place I've been in a long time where I didn't feel like it was a massive problem and there were lots of options to choose from."
• "There is a large menu and most people should be able to find a good range of vegetarian options."
• "Gluten free etc catered for beautifully, my wife is gluten free, no extra charge like at some places."
• "Always a good place to go if you have a mixed dietary group, I'm vegan and there's always something for me here."
• "We had vegan pizzas which were very nice."

Cons:

• "Bathrooms are upstairs and I would recommend phoning about disabled access before visiting."
• "I was disappointed with the lack of vegan options."
• "No on street parking, but Pay & Display nearby."
• "Toilets dirty, toilet seat hanging off."
• "Restaurant dated."
• "With the increase in covid restrictions I would have hoped the staff would have worn masks."
• "Some items missing from menu - disappointing."