The Black Cock Inn Caerphilly Mountain Reviews Summary

Staff and Service

Pros:

• "Very polite and helpful staff."
• "Food is lush and the staff are so friendly and accommodating."
• "Amazing country pub with super friendly helpful staff."
• "Friendly staff, fantastic meal and service."
• "Staff very friendly and helpful."
• "Staff were friendly and accommodating, food was superb and outstanding value."
• "Staff are really lovely. A genuinely great country pub."

Cons:

• "Service very slow but felt sorry for the staff as one was learning and the other trying to manage both bars and the food service."
• "Also very long wait for food."
• "Service can be a bit slow sometimes (due to busyness) but always pleasant staff."
• "Visited 3/11/18. Very poor service."
• "To long waiting for food, hair in the steak and ale pie we ordered."
• "The service was very very slow."
• "Ordered 3 meals and were told could be up to 45 minutes. After 1 hour and 15 mins still no sign of food."

Food Quality

Pros:

• "Absolutely amazing Sunday lunch. Everything was beautiful the veg tasted like it had just been picked from garden."
• "Food was stunning I recommend the Korean chicken burger."
• "Food was lovely, staff were great."
• "Food was great, but the wait time was awful."
• "Good food at reasonable prices. It's a great place to bring your dog after a walk on the mountain."
• "The food was also beautiful and served quickly."
• "Food here is great, the Nachos are lush, the steak lovely."

Cons:

• "Ordered a meal before took very long to arrive very small portion for a steep price."
• "They bring out the meat and roasties but by the time they bring the veg out the rest is cold."
• "The meat was undercooked and not only chewy but fatty as well."
• "To long waiting for food, hair in the steak and ale pie we ordered."
• "The vegetation chilly was still frozen in the middle."
• "Lovely surroundings but my lamb was so chewy and the carrots were soapy! Yuk."
• "The steak was very unimpressive."

Ambiance and Facilities

Pros:

• "Very nice pub with beer garden, play area and separate smoking area."
• "Amazing country pub with super friendly helpful staff."
• "Dog friendly and lots of options for children along with a large car park."
• "The place has charisma especially for a sunny day to chill out with friends or family or for hungry walkers."
• "Cosy atmosphere, quality country pub close to the city."
• "Children friendly, dog friendly, lovely cosy fire."
• "It's even dog friendly and has little rabbits hopping in the back garden where there is also a play area for the children."

Cons:

• "Forced to sit outside in the cold garden to eat even though there were empty tables inside."
• "Table dirty and sticky."
• "But the pub felt a bit cramped, the mens toilets were dated and because of that seemed a bit dirty."
• "Seating area cramped and dirty, sticky tables and dead flies on window sills."
• "The Pub and grub are ok, But if you are fancying a Drink outside in the Garden Don’t bother, quite scruffy and not had any Koran or tidy up."
• "Children's play area a danger zone, dismantled play equipment lying around everywhere."
• "Outside looks a little bit weathered but adds to the character and charm of it."