Address: Lund House Green, Whinney Ln, Harrogate HG3 1QE, United Kingdom
Phone: +441423565650
Rating: 4.2
based on 162 reviews.
Food Quality
Pros:
"Food are always up to standard and reasonable priced too."
"The food was very good and pretty cheap."
"Food is really delicious and such a bargain!"
"The food however, is amazing and everything was well presented with perfect flavours and extremely fair prices."
"Food was lovely, burger spot on and kids loved their coujons (clean plates all around)."
"We ordered hand battered fish and chips (with peas), and loaded steak sunday. Tasty, good portions +price."
"The food we ate, and the drinks we drank were nothing short of perfect, and there really is nothing to complain about."
Cons:
"The loaded friee were just chips absolutely doused in bottled BBQ sauce it was completely inedible."
"Supposedly a top eating house, meals small portions and were cold on arrival, service slow, and expensive for what you got, drinks expensive."
"Pate was tasteless, overpriced for the one slice of toast it came with."
"The Mac n Cheese portion size was a joke for £2.79 and to be honest one mouth full was enough as you could probably get better from a tin."
"If you like deep-fried frozen food with no taste, this is for you."
"The food consisted of a tray of beige deep fried, frozen, bland meat with tasteless chips."
"The fish and chips was disgusting the fish was off it smelled of rotting fish."
Staff and Service
Pros:
"Staff in here and the Squinting cat nextdoor are all friendly and professional, nothing seems too much to ask."
"Staff were helpful as was the manager."
"Staff were welcoming, friendly, and the pub had a good atmosphere."
"Staff were friendly, approachable and relaxed."
"Staff are super friendly in both the pub and the wacky warehouse."
"Staff very friendly and pub clean and nicely decorated."
"The staff were amazing the food is absolutely exquisite, the atmosphere is warm and welcoming."
Cons:
"Kids, however, were running back and forth from the play area through the main bar and back again and their parents were not advised to watch their kids by any member of staff."
"I informed a member of staff that the nappy bin in the bathroom was overflowing and absolutely reeked and they didn't do anything about it."
"Received rubbish customer service at the bar by the man in red."
"Very grumpy man serving us who kept talking to other people during my order so had to repeat myself!"
"Staff didn't seem very eager to attend even though it was very quiet."
"The staff were not very helpful or polite!"
"They got our drink orders wrong and the customer service wasn't great!"
Cleanliness and Maintenance
Pros:
"A lovely boozer with a great kids soft play facility. The place is very clean."
"The pub itself had a really nice aesthetic to it and looks really welcoming and homely."
"Staff very friendly and pub clean and nicely decorated."
"The place is nice looking and run by friendly enough people. For a Saturday lunch it was nearly empty though."
"All staff were welcoming and very friendly especially Andy who made us feel like we were at home."
"Lovely environment x friendly staff x makes sure you are happy and have a good laugh with you."
"The soft play area is really well setup, with plenty for the kids to do including colouring and crafts."
Cons:
"Absolutely FREEZING cold within the Wacky Warehouse."
"There were very old vegetables and fries under our table and seemingly every other table."
"Seats have next to no covering on seat cushion left and if you look at air extractor it shows the true extent to how much attention is spent to cleaning."
"The play area looks like it had never been cleaned after using it your hands were covered in grime."
"Carpet in eating area filthy with bits all over and food under tables."
"The whole place was dirty, tables were left uncleaned covered in food plates and glasses."
"Lots of cobwebs all over!"
Atmosphere and Experience
Pros:
"Lovely pub and very quiet area."
"A good sized pub with lots of comfortable seating, some in smaller, cosy rooms."
"The prices are really cheap & the portion size is really good!!"
"We arrived at 7 o'clock in the evening, the pub was not busy, helpful and polite staff, food was really nice good portions cooked to our liking."
"Great evening in the old squinting cat will definitely be returning despite the rather confident drunk sat at the bar who amused us with his opinionated and often lewd comments it added to the evening to be honest and steaks for 5.50 what more can you ask for."
"Spacious child and dog friendly pub serving good food at a reasonable price."
"Good spot for the kids at the wacky warehouse soft play and a reasonable price."
Cons:
"Used to be a lovely place before the refurb. Many choices on the great menu but since the change it’s gross."
"A 5year old child was playing on the fruit machine and 2 of the staff passed 5 times and never said anything!!! BIG no no."
"Don’t be Fooled by the nice looking food on the photos this places is a disgrace."
"Will I be back NOT a chance."
"The owner explained there was a wait on food."
"The steak which was meant to be rare came out burnt and was on a bed of soggy onions."
"Smelt of fecal matter in play area."
Value for Money
Pros:
"The prices make it cheaper to eat here every day than to eat at home."
"Good value for kids meals with drink and desert."
"Food excellent value."
"Good food in a really good pub."
"Really good food and good prices."
"Good value for money as well."
"Fantastic place to drink and eat for adults and children... friendly staff perfect place for food or drink would definitely recommend."
Cons:
"The Mac n Cheese portion size was a joke for £2.79 and to be honest one mouth full was enough as you could probably get better from a tin."
"Maybe the pub needs to up its prices a bit so it can increase the quality of its food and get a few more drinks on tap."
"Received rubbish customer service at the bar by the man in red."
"The portions are a little small for the price and my children were still hungry after eating!"
"Tiny portions, really expensive, no choice and burnt."
"Unfortunately for the type of pub it's food just let it down dramatically."
"Was bit shocked to pay 4.50 extra for my child to go into the soft play section even though we were paying for a meal there?!"