The Travellers Rest Reviews Summary

Value for Money

Pros:

• "Good value and service."
• "Definitely a good value for money, and the portions are not lacking."
• "Very enjoyable meal, food was excellent the best pub meal I've had since I can't remember."
• "Wonderful food and drink, and just look at this desert, artistically presented and delicious."
• "Excellent steak with chips, a dessert and coffee."
• "Also the prices were reasonable. We will definitely be visiting again. Great night out."
• "Price was very reasonable considering the quality."

Cons:

• "£50 for two meals and two drinks down the drain."
• "The mains were a little bit overpriced for what they were especially the schnitzel at nearly £16 and came with a few chips."
• "Food quality was okay but quite expensive."
• "5 soft drinks, 3 starters, mains & deserts came to just over £140! Decide for yourself if that's value for money."
• "The food was mediocre at best and expensive for what it was."
• "Good quality food but very expensive for the portion sizes."
• "The recent price rise has put ut outside my price range £18 for Fish and chips is about double the price of other pubs in the area."

Customer Service

Pros:

• "The Staff were very welcoming and accommodating."
• "Waiter was attentive, polite and efficient."
• "The waitress and bar staff were extremely friendly and helpful."
• "Staff were extremely friendly and helpful, never had to ask for anything as staff made sure we were ok for drinks etc."
• "The gentleman who served us was very friendly and good with the kids."
• "Service by Tania and her team is excellent, very attentive and great menu knowledge."
• "Lisa our server was brilliant."

Cons:

• "Bar staff stood around doing very little and didn’t help the poor waitress."
• "His attitude was unhelpful and his manner rude."
• "Very rude bar man behind the bar moody."
• "Sadly, customer service here was very poor."
• "Our vist was simply, bad. After half an hour with the menu we had to prompt our server to take our order."
• "The waiter just walked off. 10 minutes went by and I asked for the bill the waiter brought the bill over nothing said."
• "The service was absolutely appalling. Many staff members wandering around aimlessly."

Food Quality

Pros:

• "Food a bit pricey but tasty enough."
• "The meat was soft and tender, the beef was cooked perfectly."
• "Our meals were hot and tasty."
• "Food was great - lots of choice, good portions, very tasty, nicely presented."
• "Food is delicious and cooked fresh, great choice on the menu."
• "The slow cooked pork belly was excellent."
• "Food was well cooked and delicious."

Cons:

• "The lamb koftas come with a sauce that looked like vomit."
• "The kids mash was horrible, it was lumpy and it was soaked in oil the whole plate was full of it."
• "Sunday lunch was terrible! Luke warm dinner, presentation was horrible, pale looking roast dinner & a disgusting gravy with an oily look."
• "Roast potatoes tasted like they were about a month old and no flavour."
• "The house burger is a 'tinned burger' and the steak may as well had been microwaved."
• "Really disappointing. The food is very average pub food that you could get cheaper elsewhere."
• "Food wasn't great, had salmon with potatoes and vine tomatoes. I could have cracked the salmon in half with a knife."

Ambience and Decor

Pros:

• "Very cosy pub."
• "Will continue to keep dining here, perfect venue for occasions in particular."
• "Restaurant is beautifully rustic with low beams, slate floors and eclectic furnishings."
• "A beautiful 'old world' Inn high up on a mountain above Cardiff that offers comfortable surroundings, excellent food."
• "Love the historical nature of the building with the thatched roof, wooden ceiling beams and large fireplaces."
• "The venue itself gives a cosy atmosphere."
• "What a gorgeous building, so much character and lots of nooks & crannies."

Cons:

• "The place has been done up so much they have forgotten it's a pub."
• "Inside it was too cold."
• "Was freezing there to the point we had to go to our car and get our coats."
• "First of all, it was really cold inside."
• "We were seated in what was already a dark corner, then we were plunged into almost total darkness for the duration of our meal."
• "The chairs were a bit dirty. Tables were swinging due to uneven floor."
• "Deco was looking worn and shabby, furniture needs replacing or refurbishing."