JP & Brimelow Chorlton & Didsbury Ltd Reviews Summary

Professionalism and Communication

Pros:

• "Professional, polite, great communication, efficient, friendly, helpful, it was our privilege to sell/buy a property with their assistance."
• "I felt looked after, understood and above all else the communication and advice was outstanding."
• "Excellent communication that relieved a lot of the stress and anxiety, and a whole team of knowledgeable staff."
• "The whole team at JP and Brimelow Chorlton were really great but special thanks to Rachael for looking after us during the sale and viewings process."
• "Follow-ups and additional questions from our buyer were dealt with swiftly and clearly."
• "We were lucky enough to work with Jodie Andrews who was quick to respond to all our questions and just really helped us to push the sale through with all the delays caused by Covid."
• "Carole Clarke at JP & Brimelow made my house move about 10x better than it could have been."
• "Jodie Andrews played an instrumental role in supporting us through the sale and achieving the right price for our home."

Cons:

• "Their communication was abysmal, as they failed to respond to my emails and provided false information about viewings."
• "Wrong timings, lack of communication and frustrating opening hours (no viewings possible on coronation day...)"
• "Once we were signed up, no interest in us (the house sold in an hour). Crucial communication between myself and the buyer were not relayed (both ways)."
• "The girls behind the desks are extremely rude and incompetent. We bought a house through this company which is any wonder as the lack of communication is shocking."

Sales Process Management

Pros:

• "Sold our house twice, both times within 3 days and without stress or worry. 10/10."
• "Carole pushed our first sale to the point of completion giving a tireless approach to overcoming international queries."
• "They really understand the area and marketed my house beautifully. I had great offers from the first day of viewings."
• "Cannot thank the JP & Brimelow team enough, we were novices when it came to selling our home, the team were helpful, prompt, professional at all times."
• "I've bought and recently sold through JP & Brimelow, their local knowledge and personable approach differentiate them from other estate agencies in the area."
• "Fantastic service, achieving a great price. Special thanks to Carole for getting everything to go through seamlessly, even during the Covid-19 lockdown."
• "The team got my leasehold sale thru from offer agreed to completion in just over two months, which is no mean feat under current market conditions."
• "Thanks for all the help & support over the last months selling my house in Chorlton. The team went above & aboard to help me complete the sale & manage viewings whilst I was living abroad."

Cons:

• "Appalling experience with this agent, my partner and I viewed a property with them and they are not professional whatsoever! We felt rushed and not taken seriously at all."
• "If you like fairy tales or campfire yarns then these are the bunch to visit. How we managed to complete our home purchase through them I'll never know."
• "JP Brimelow failed to enact their strategy and deliver on their promises and we completed the process feeling that we were quite far down the priority list."
• "Requested a valuation, viewed the next day and received it the following day, very professional service, info and explanations with regards estimated value seemed absolutely spot on even though nobody always likes the truth."