Miller & Carter The Hayes Reviews Summary

Food Quality

Pros:

• "Amazing food! Steak and lobster were delicious and the sticky toffee pudding was also amazing!"
• "Food was exceptional as always, we have never had a bad meal."
• "Compliments to the chefs the steaks we had were absolutely stunning."
• "Our food was so so delicious."
• "The food was delicious as well as the cocktails."
• "Food was all presented nicely and hot."
• "Food was amazing! Couldn’t get enough of the red wine sauce! Steak was fab too."

Cons:

• "The lettuce wedge that came with it was quite wet and had not been cleaned properly, as we found brown bits all through the lettuce."
• "Chip small and burnt sauces well what sauce dribble amount compared to other miller and carters most food was edible but my steak was shocking over cooked grisly poor very poor."
• "He had treated himself to a £35.00 sirloin that was all fat and gristle."
• "The food portion was puny for the cost - would not recommend, the salad was frozen."
• "We also had to complain as the parsnips and pigs in blanket were charcoal burned."
• "The sirloin steak which I asked for medium to well done was more like a cheap piece of rump tough as old boots."
• "The prawn and avocado cocktail was meagre both in prawn and avocado, the fried chicken burger parted company with the coating and was a bit of a mess, the gravy was tasteless."

Service

Pros:

• "Our waitress was so lovely professional friendly and very attentive."
• "Our server, Hugo, was really polite, friendly and helpful. We felt relaxed and not rushed at all."
• "Our server Josh was super friendly and helpful and honestly was a total pleasure to be around."
• "Served by Charlie who was very attentive and charismatic through the night."
• "Katie was so polite and bubbly from the get go and made us all feel very at home."
• "The service from Hugo was fantastic, extremely professional, attentive, friendly and pleasant."
• "Our waiter Joe did a great job serving us. He was very polite and charming and he made the whole dining experience much more enjoyable."

Cons:

• "Sat in a pokey corner."
• "Service was poor, understaffed was probably the main reason, but that is just not good enough for a restaurant like this."
• "The waiter was cold and had no connection with us."
• "Overall poor and certainly not worth the money without the reduction of the bill."
• "Not offered 2nd drinks service."
• "Our mains came and we were not given any cutlery."
• "We were sat at our table for 35 minutes before the server took our order."

Ambiance and Atmosphere

Pros:

• "Visited here tonight 22nd evening meal to celebrate my husbands birthday greeted at the door my a very lovely gentleman shown to our seats lovely ambience in the restaurant impressive surroundings."
• "A relaxing atmosphere, great food."
• "Great atmosphere, fab staff and lovely food."
• "Service was excellent."
• "Lovely venue, busy on a Wednesday evening, had to wait an hour for a table to become available, I would recommend that you book in advance."
• "Miller and Carter provide a superb ambience which is both classy and comfortable."
• "A very well kept place and lovely atmosphere."

Cons:

• "It was all a very uncomfortable experience for the both of us with the staff especially with my boyfriend feeling racially profiled."
• "Disappointed potato fries no longer on menu and no option of mash potato."
• "On entering the restaurant we were greeted by a gentleman who gave us a buzzer and just left us standing there."
• "I don't think air-conditioning works properly (or if was set too low), it felt way too warm and stuffy there."
• "Downside to the evening was the heat, we were sat upstairs and the heating was intense."
• "We were seated in the upstairs area and the temperature was 29C according to one of the fans staff brought out."
• "Just didn't feel the music was very atmospheric."