The Lifeboat Reviews Summary

Food Quality

Pros:

• "Food was served less than 10mins after ordering and was very freshly cooked."
• "The food was excellent and service very prompt."
• "Beautiful food arrived very quickly very happy customer."
• "Food was good, generous portion of chips and burger tasted great."
• "Food was yummy."
• "Food was excellent served quickly and hot."
• "Meals were all lovely."

Cons:

• "Ordered a chicken pasta dish was cold when served and dried up all round the edge of the plate."
• "Can't recommend for evening food, on all three occasions the food was served cold."
• "Food was tepid and sausages we're not great."
• "Breakfast was pretty bad. Ordered a large breakfast, only got 1 small rasher of bacon, tomato was burnt."
• "The sausages for the mixed grill and bangers and mash are deep fried....and over cooked."
• "Food when arrived very unappetising my burgers looked reheated."
• "Food was awful. 3 of us went. Wraps weren't nice at all said Smokey mayo it was spicy and hardly any chicken in it."

Service

Pros:

• "Really enjoyed our first visit to the new Wetherspoons in Formby."
• "Staff very pleasant and attentive to requests."
• "Staff were friendly and helpful."
• "Staff friendly and efficient."
• "Staff were all kind & polite clean crisp look to their uniforms, hair etc."
• "The staff from the start were friendly, attentive and obviously very efficient."
• "Staff were very friendly and helpful."

Cons:

• "Was very disappointed with the attitude from staff towards us as customers."
• "Service was dreadful."
• "Awful visit. Took ages to be served 1 lady behind the bar and it wasn't busy."
• "Very understaffed, very pleasant and helpful staff but poor things were run ragged due to there being so few of them."
• "Poor experience, poor customer service waited ages for breakfast."
• "No manager or supervisor offered to speak to."
• "Like pulling teeth trying to get served, big fan of wetherspoons but the staff bar one or two are shocking, arrogant."

Cleanliness

Pros:

• "The disabled toilet downstairs was very clean and spacious."
• "Disabled toilets contain ceiling track hoist, with good manoeuvrability, nice and clean."
• "One of the nicer Wetherspoons I've been in. Spacious, clean and tidy."
• "The Lifeboat has got to be one of the better Wetherspoons, the inside dining area is spotless."
• "Very clean as a whole, ND toilets spotlessly clean."
• "The cleanest and 'most civilized' Wetherspoons Pub I've been in."
• "Really nice venue, loved the beer garden in particular."

Cons:

• "There is food and tissues liberally scattered all over the floor."
• "The tables had not been cleared there was food all over the floor!!"
• "Most of the tables had not been cleared of dirty dishers from lunch time rush and still busy with dinner."
• "In addition tables near us were left uncleared for far too long and when they were eventually cleared were not cleaned."
• "Busy, floor under table filthy. Cutlery needed an extra wipe."
• "Tables were not cleared from the time I walked in, till the time I walked out."
• "Had two risotto one with chicken they were both cold and so stodgy not impressed at all."

Ambience

Pros:

• "Nice building with good decor, standard weatherspoon food and drink as expected."
• "Lovely food, good service, and a very nice building with a history and nice renovation details."
• "It is a large well furnished pub."
• "This is a bright and spacious venue."
• "Was pleasantly surprised at how nice this place is."
• "Nice ambience and lovely seating area outside."
• "It’s the little things that count! It has lovely outdoor space so will be great in summer to go and sit outside."

Cons:

• "The building is poorly designed and VERY noisy at peak times -not even mildly restful."
• "I'd never expect a Wetherspoons to be Michelin star food or service but from start to finish it was awful today."
• "Even as Wetherspoons pubs go, this one stands out with its mediocrity."
• "Named in honour of the local lifeboat it is decorated in a distinct nautical theme with some portholes used to good effect."
• "Looks lovely from the outside but the service and food were disappointing."
• "Food often hit and miss though and they very rarely have fish on the menu!!"
• "For desert I ordered apple crumble and custard but what came was apple crumble with icecream."