The Cerdic - JD Wetherspoon Reviews Summary

Cleanliness

Pros:

• "Toilet facilities were clean and the staff pleasant."
• "The place is clean, child-friendly and has a pleasant atmosphere."
• "Staff came back to check. Pub was clean."

Cons:

• "Sadly, not very clean(table was covered in salt, sugar, wet drink stains and a small piece of bacon from previous customer)."
• "Dark and dinghy. Tables full of dirty crockery and glasses."
• "This has got to be one of the dirtiest wetherspoons I've ever visited! Dirty tables full of dirty plates and glasses."
• "Table's very dirty I had to ask for it to be cleaned."
• "Tables very cluttered with dirty plates."
• "Everything was dirty and sticky, the menus, the table, the seating, I went to the toilet to wash my hands but by the time I reach the outside my hands were sticky again."
• "The whole pub seriously needs a deep clean 😡😡😡 manager needs to go on a good customer service course."

Service

Pros:

• "The staff were amazing, they coped really well with a busy day."
• "Staff are all lovely."
• "Staff were really nice and very helpful."
• "Friendly staff and plenty of good value food and drink."
• "Friendly staff who work hard."
• "We have always received friendly, efficient service."
• "Really love people. Staff had time to chat and make you feel so welcome."

Cons:

• "Service was bad food and drinks took ages and tables not cleared."
• "Service was quite slow but nothing bad, just staggering due to the current pandemic."
• "Service is terrible.expect the staff to do everything."
• "For whatever reason, the staff were sullen and all values of good customer service were missing."
• "Service was slowish and some of the other patrons seemed to have severe coughs which put you off going in there."
• "Terrible customer service, cold food, rude manager, dirty tables."
• "Very poor bar staff, I've walked out before."

Food Quality

Pros:

• "For a Wetherspoons the food here is actually very good for what it is."
• "Lovely breakfast as per expected for a Spoons."
• "They possibly have the best fish and chips in the area though."
• "Food was excellent service is fast and excellent value for money."
• "Food hot and delivered with a smile."
• "Food was very good too."
• "The food was extremely tasty and speedily delivered."

Cons:

• "Ordered through the app 25 minutes before drinks arrived, food arrived just after - was not worth the wait, totally unappealing."
• "Cheap and cheerful pub, great food, but spoiled by it coming out tepid."
• "Had a small steak tonight, one half burnt the other half rare, all very tough plus 10 chips."
• "Ordered an all day breakfast, found a long hair in my sons baked beans, food was cold and the eggs were over cooked bloody horrible won't be going there again for food!"
• "The 'fish' was mainly batter, and looked like it had already been cooked at least once before."
• "All the breakfasts were cold, not just a little cold but freezing cold."
• "The the chips tasted disgusting and even my husband struggled to eat them, they tasted like they had been cooked in dirty oil."

Accessibility

Pros:

• "Family friendly, disabled access, outdoor seating, public toilets and parking nearby."
• "Easy access for disabled."
• "Toilets are upstairs and kept clean regularly."

Cons:

• "Also I, as a wheelchair user, could not access the toilets or bar or order food."
• "My only complaint is the disabled toilets is up 3 steps and a load of tables and chairs in front of it making it impossible to access in a wheelchair."
• "If you're a wheelchair user the set up to get in is sh1t."

Value for Money

Pros:

• "Let's be honest: Wetherspoons do what they do for a good no-frills price."
• "Very cheap drinks £1.99 for a pint of doombar happy days."
• "The pricing for the food is also quite reasonable."
• "Good food at a cheap price with cheap alcoholic beverages and soft drinks."
• "Always very good value for money and the steak night is very good."