IK Collections Reviews Summary

Category: Custom tailor

Address: 164 Westgate, Bradford, BD1 2RN, United Kingdom

Phone: +447525758025

Rating: 4.8
based on 173 reviews.

Customer Service

Pros:

  • "The service from start to finish was amazing."
  • "Fantastic customer service, very experienced staff."
  • "Absolutely impeccable experience from start to finish."
  • "The customer service was outstanding."
  • "Imran provided a beautiful new sherwani last minute due to another company letting us down."
  • "Brilliant service by Imran. The suit I ordered arrived promptly and the fitting was exactly how I wanted it."
  • "The whole team at IK Collections truly go the extra mile to satisfy your needs."
  • "Service - 5* Turn Around Time - 5* Material Quality 5*"

Cons:

  • "This guy called Imran Khan is too big for his boots. He is full of arrogance and tries to belittle you."
  • "A very bad experience with the owner of the company 'IMRAN'."
  • "If I could give this place a minus star if I could with the disrespect the owner spoke about my figure."
  • "AVOID AVOID AVOID, JOKE THIS GUY IS CANT MEASURE TO SAVE HIS LIFE."

Quality of Products

Pros:

  • "What an amazing sherwani it is, outstanding quality and craftsmanship."
  • "The shervani was made to perfection! The process was really smooth and I was given updates frequently."
  • "The quality of the tuxedo was outstanding. The fabric was luxurious, and the fit was impeccable."
  • "Absolutely loved the service and the clothes were such amazing quality!"
  • "Top quality suit tailor made for my wedding. Service was great and could not fault it at all."
  • "The product is pricey however really well made looks really nice and they make sure its fits you perfectly."
  • "The quality and fit is immaculate."
  • "The quality of his suits and his advise is 100%"

Cons:

  • "The quality and workmanship is certainty questionable. You're paying silly money for something you can get better elsewhere for half the price."

Timeliness and Efficiency

Pros:

  • "With my alterations he took just under a week and it was perfect fit."
  • "Came to IK collections with my wedding being less than 7 weeks away & placed an order for my suit, It ended up coming a week before & I absolutely loved it!"
  • "Got married in July 2022 and came to IK for my Walima suit, the customer service we received was amazing too, received endless amounts of compliments."
  • "My outfit was exactly how I wanted it and it arrived 2 weeks before the projected time. Very friendly staff and highly professional throughout."

Cons:

  • "PROMISED 6 weeks MORE LIKE 10 and then totally messed the sizes up."
  • "When I arrived in Bradford, his store was CLOSED. I rang him and the store over 10 times but no answer."

Professionalism and Expertise

Pros:

  • "Imran and his team have years of experience and knowledge to guide you ensuring you always look sharp."
  • "Based on my amazing experience with them I would highly recommend them to anyone."
  • "Fantastic service from start to finish. Kitted me out for two weddings in the past month and can't rate the quality/service high enough."
  • "Imran designed my suit start to finish. Tailored it to exactly as I wanted. Amazing customer service and the end product was phenomenal."

Cons:

  • "He wants to connect with the rich and famous and in doing so he looks down on others with a lower social standing."
  • "PLEASE BE AWARE! Just a money man doesn’t care on how you look unless you're a celeb."

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