Yorkshire Motor Park (BFD) Ltd Reviews Summary

Customer Service

Pros:

• "Absolutely brilliant customer service."
• "Adam truly went over and beyond in making sure we were happy with our purchase."
• "Adam was very accommodating and made the entire experience hassle-free."
• "Top class customer service."
• "Exemplary customer service from Adam."
• "Received outstanding service."
• "The customer service that I received from Yorkshire motor park was excellent, very friendly."

Cons:

• "I am utterly disgusted that Adam could lie to my face so blatantly!"
• "I was informed that it was pointless as the compressor had gone!!"
• "The rear brake pipe had rubbed against the suspension and worn right through and the front brake... the caliper was on the wrong way round!!!"

Vehicle Quality

Pros:

• "The cars on offer are fully cared for, with a range to suit each individual."
• "The car I bought was a 10 year old fiesta that was excellent value for the condition."
• "An amazing car which was immaculate and clean interiorly and exteriorly."
• "Car was exactly as described."
• "Everything checked out & was ‘as described’."
• "The car was like new even though it’s a 07 reg. full service and MOT history there too."
• "The car is in great condition till date, never had any issues."

Cons:

• "Please please please be very very careful when buying from this company!!"

Professionalism

Pros:

• "Adam was very professional and down to earth at the same time."
• "Mr. Adam and his colleagues were incredibly friendly, knowledgeable, and professional."
• "Adam was courteous and professional."
• "Adam was honest, diligent and extremely friendly to deal with."
• "Adam was friendly and helpful."
• "Adam the Owner was very a joy to talk with."
• "Owner has been very friendly, helpful and the service provided was Amazing."

Cons:

• "Straight to the point no nonsense salesman talk."

After-Sale Support

Pros:

• "Adam has been very helpful even after the sale. Answered all my queries."
• "Adam kept us informed and sent pictures and videos of the vehicle."
• "Adam went above and beyond to resolve the issue even though he had no obligation to do so."
• "Any questions were readily answered by friendly and patient staff."
• "Adam was fantastic throughout the purchase and after sale as well."
• "Adam kept us informed of delivery too."
• "Had correspondence with Adam at Yorkshire Motor Park Ltd and he was really helpful and went beyond what was expected of him."

Cons:

• "Once I had returned home I found a minor fault with my new polo."

Recommendation

Pros:

• "I would highly recommend."
• "Would definitely recommend to anyone in the market for a used car to visit Yorkshire Motor Park ltd."
• "Would highly recommend to anyone looking to buy a car."
• "I will without any hesitation recommend Yorkshire motor park Ltd."
• "I would highly recommended YMP for great car sales and excellent customer service."
• "I would definitely use them again and highly recommend Yorkshire motor park."
• "I strongly recommend Yorkshire motor park to anyone looking to buy a car."

Cons:

• "I cant recommend enough thanks adam nick and jayne manchester."