Ye Olde Smokey House Reviews Summary

Atmosphere

Pros:

• "They have Jazz players the first Wednesday of every month and the atmosphere was very convivial."
• "Nice comfortable atmosphere."
• "Good atmosphere."
• "The atmosphere is amazing and the staff are friendly and professional."
• "Lovely warm atmosphere."
• "Lovely atmosphere, very clean and warm welcoming staff."
• "Always a great place to go."

Cons:

• "The place is really run down and dark."
• "It was so bloody hot inside, we left as fast as we could after our food."
• "It was cold and very tired looking."

Service

Pros:

• "Friendly staff."
• "Quick service."
• "All the staff seemed to work well as a team, the young chap who served us was friendly and prompt in taking our order."
• "Our waitress was brilliant, she saw to our every need and the food was amazing."
• "Staff were great, very friendly and helpful."
• "Fantastic staff, nothing too much trouble."
• "The staff were so friendly and everything went so smoothly from the meals coming out till us leaving."

Cons:

• "Only one barman on duty, he was not that happy in serving us."
• "When I said it wasn't great the lady's smile changed and suddenly the service went."
• "No table service had to ask when our meal might be ready this was after an hour."
• "Table booked for 7:30 meals didn't arrive until 8:35."
• "Waited 30mins for someone to come back over didn't happen had to go to the front and ask for some assistance."
• "We were forgotten after ordering and sat waiting for half an hour before reordering by calling a member of staff."
• "Service terrible, White bait cooked in old oil, Chips also cooked in the same old oil."

Food Quality

Pros:

• "Food was fresh and full of flavour, with good portions."
• "Food was hot and plentiful but most of all value for money."
• "Good selection of hot and cold food, reasonably priced all cooked to order with good service."
• "The food we had was all very nice."
• "The food ordered was amazing but the carvery wasn't up to much."
• "Lovely tasty food, good portions, very reasonable."
• "Enjoyed a fabulous Carvery meal. The food was hot and tasty with a good choice of 2 meats and loads of veg."