Pizzeria Vesuvio Reviews Summary

Service

Pros:

• "Especially Katarina who went above and beyond with her friendly service."
• "The waiters were all extremely attentive, nothing too much trouble."
• "The service was exceptional, they were friendly and efficient."
• "The staff are very friendly and helpful and the service is excellent."
• "Staff are also exceptionally friendly which adds to the whole experience."
• "The wait staff (Michael in particular) was fantastic and very good."
• "Service was quick and efficient."

Cons:

• "Cold dinner and awful service when we called the restaurant for help."
• "I had to eat my meal on the end of a table opposite the bar which was like eating on a railway station with everyone rushing past all the time & other people hanging around waiting for take away pizzas."
• "Service was very slow. Waited 50 mins for starters."
• "After waiting 20 minutes in the cold outside to be seated When we had booked."
• "Poor service. A waiter finally took our order after a long wait."
• "We were kept outside for some time when we arrived, which obviously we understood was due to COVID restrictions and cleaning, but as we'd booked well in advance and the table still hadn't been set when we walked in, I though was slightly bad service."
• "A real shame as the reviews were pretty good and we were recommended this place. Lovely decor and staff, however service really slow, we waited 90 mins for our food."

Food Quality

Pros:

• "Been here many times over the years and it is always a great meal."
• "Good value pizza and pasta dishes."
• "I had salmon, veg & mash and it was delicious."
• "The food was amazing, portion sizes were also sufficient."
• "It's the best lasagne I've ever had."
• "The food was faultless."
• "The food is absolutely stunning. Every bite is made to perfection."

Cons:

• "Even the food was really bad, and we never had a bad meal there before."
• "Ordered through Uber eats, driver initially cancelled and they found a new driver quickly, yet when the food arrived it was stone cold."
• "I ordered braised sirloin with red wine sauce with mushrooms bacon pardons and shallots - only mushrooms in the sauce and the steak was so tough - couldn't cut it and left it."
• "On last visit food was literally too salty to eat."
• "I picked up chips lasagne and cheese garlic bread on Tuesday paid 18.95 I was disgusting the food was thrown in container very bad full of grease."
• "Main course of pork dry with a very watery tomato sauce."
• "We had awful food poisoning from this place, the food was not hot and clearly hadn't been stored and heated up properly."

Value for Money

Pros:

• "Great value for money."
• "Well worth the money!"
• "Totally recommend the lunchtime menu which was very reasonably priced."
• "The lunch menu 2 courses for £11.99 i think it was and it was delicious."
• "2 courses for twelve pound in the lunch menu deal. Can't go wrong!"
• "Not too expensive either."
• "The lunch menu was of great value and the food was wonderful."

Cons:

• "The main menu is a little on the expensive side."
• "Drinks a tad on the pricey side."
• "Very expensive for a bit of cheese and tomato on bread."
• "2 courses, 2 mains plus a pint of lager and a bottle of red wine £85."
• "Fair to say we won’t be returning and the normal price I usually pay is 28 quid which now cost 38 quid very disappointing end to a meal we always look forward to ordering!!"
• "Food mediocre at best on both occasions and way over priced."
• "The only negative I had was that there was no children's menu which worked out much more expensive."

Ambience

Pros:

• "The decor makes you think you are on holiday which adds to the experience."
• "Nice to see it was busy when so many restaurants are struggling."
• "Spotless premises, friendly staff, well presented and attentive."
• "The whole ambience of this place is absolutely heart warming."
• "Very pleasant atmosphere, staff, the food was outstanding and very reasonable priced."
• "Lovely surroundings and pleasant friendly staff."
• "The interior is very very cozy."

Cons:

• "The snooty attitude of the staff."
• "Staff were rude and disinterested."
• "Booking wrong, had to move tables, staff rude."
• "The music playing reminded me of a gift shop in Spain."
• "Hard wooden chairs, and tables crammed in like a school dining room."
• "The ambient noise level is loud and you have to raise your voice to speak to your dining party."
• "Deco very dated."